VoIP and Unified Communications

VoIP and unified communications that bring calls, messaging, and meetings into one system. LME Services has been family-run since 1994, with local technicians handling setup and training.

Business team using unified communications and VoIP phones in a modern office

Our VoIP and Unified Communications Services

Scattered tools slow a growing business down. We connect phone, collaboration, migration, and support into one system your whole team can rely on.

VoIP Phone Systems

Modernize business communications with phone system migrations, network management, phone installation, desktop phones, soft phones, user training, and ongoing support.

Microsoft Teams Support

Manage Teams communications alongside Microsoft 365, including user support, configuration, collaboration administration, and practical guidance for business users.

Communication Migrations

Plan and manage phone and cloud communication transitions with landscape analysis, solution design, testing, cutover support, and post-migration assistance.

Connected Business Communications

Bring Every Business Conversation Together

As your team grows, a desk phone system and a pile of chat apps stop keeping up. The same IT team handles phones, Microsoft Teams, migrations, monitoring, and user training.

Technician configuring a business VoIP communications system
Trusted By Businesses

Client Success Stories

See how businesses replaced patchwork phone and chat tools with one connected system. Their stories show teams that stay productive and in touch.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Services Difference

Why Choose LME Services?

Tired of separate vendors for phones, Teams, and IT support? LME is one partner for all of it, with flat, predictable pricing.

Family-Run Expertise

A second-generation provider founded in 1994, serving businesses with practical, plain-English technology guidance.

24/7 Support

Access human support and monitoring to help address communication and technology issues whenever they arise.

Unified IT Partner

Coordinate VoIP, Microsoft 365, cybersecurity, backups, and support through one familiar technical team.

Local Understanding

Support for Chicagoland organizations from a Hoffman Estates-based team familiar with local business needs.

Meet The LME Services Team

A family-run team supports your phones and your IT, so nothing falls between vendors. You work with local people who already know your setup.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What does unified communication do?

Unified communications brings business calling, messaging, meetings, collaboration, and related tools into a more connected experience. It can help employees communicate through desk phones, soft phones, Microsoft Teams, and other supported systems while reducing the friction of switching between disconnected platforms. LME Services helps assess the environment, plan changes, configure systems, train users, and provide ongoing support.

What are VoIP phone services?

Can you migrate our existing business phone system?

Can VoIP work with Microsoft Teams?

What equipment is needed for business VoIP?

Can you set up soft phones for employees?

Do you provide ongoing VoIP support after installation?

Where does LME Services provide VoIP support?

Have More Communications Questions?

Talk with LME Services about your phone and collaboration needs.

VoIP Service Areas

Phone installs drag on when your provider has to schedule a visit from far away. LME Services technicians support business communications on-site across Chicagoland from Hoffman Estates.

Chicagoland

Primary Coverage

24/7 Support

Support Availability

Hoffman Estates

Local Headquarters

Do We Support Your Location?

Confirm local availability and discuss your communications environment.

Trusted & Established

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Connect Your Communications With Confidence

Outgrown old phones, or tired of a vendor that falls short? Tell us about your tools and support needs.

Contact Us Today

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For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.