VoIP and Unified Communications

Connect calls, messaging, meetings, and collaboration through a unified communications strategy built around your business. LME Services helps organizations modernize phone systems, configure soft phones, support Microsoft Teams communications, and transition away from legacy hardware with minimal disruption. Serving businesses throughout Chicagoland and beyond, our team provides practical guidance, installation, training, monitoring, and ongoing support from one trusted technology partner.

Business team using unified communications and VoIP phones in a modern office

Our VoIP and Unified Communications Services

Connected phone, collaboration, migration, and support solutions designed to help businesses communicate reliably across their teams.

VoIP Phone Systems

Modernize business communications with phone system migrations, network management, phone installation, desktop phones, soft phones, user training, and ongoing support.

Microsoft Teams Support

Manage Teams communications alongside Microsoft 365, including user support, configuration, collaboration administration, and practical guidance for business users.

Communication Migrations

Plan and manage phone and cloud communication transitions with landscape analysis, solution design, testing, cutover support, and post-migration assistance.

Connected Business Communications

Bring Every Business Conversation Together

LME Services helps businesses replace fragmented communication tools with practical VoIP and unified communications support. We handle phone installations, soft phone and desktop phone setup, infrastructure management, user training, monitoring, and migration planning. Microsoft Teams and other business systems can be supported by the same IT team already familiar with your environment, helping reduce disruption while keeping employees connected across Chicagoland and other service areas.

Technician configuring a business VoIP communications system
Trusted By Businesses

Client Success Stories

See how practical technology guidance and dependable support help businesses stay connected and productive.

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved ."

Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
The LME Services Difference

Why Choose LME Services?

Get one practical technology partner for connected communications, IT support, and security.

Family-Run Expertise

A second-generation provider founded in 1994, serving businesses with practical, plain-English technology guidance.

24/7 Support

Access human support and monitoring to help address communication and technology issues whenever they arise.

Unified IT Partner

Coordinate VoIP, Microsoft 365, cybersecurity, backups, and support through one familiar technical team.

Local Understanding

Support for Chicagoland organizations from a Hoffman Estates-based team familiar with local business needs.

Meet The LME Services Team

A family-run team helping businesses stay connected, secure, and operational.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Portrait of Shania Vernon, Customer Support and Business Operations at LME Services

Shania Vernon

Customer Support / Business Operations

Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.

Portrait of Ivan Chapa, Systems Engineer at LME Services

Ivan Chapa

Systems Engineer

Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.

Frequently Asked Questions

What does unified communication do?

Unified communications brings business calling, messaging, meetings, collaboration, and related tools into a more connected experience. It can help employees communicate through desk phones, soft phones, Microsoft Teams, and other supported systems while reducing the friction of switching between disconnected platforms. LME Services helps assess the environment, plan changes, configure systems, train users, and provide ongoing support.

What are VoIP phone services?

Can you migrate our existing business phone system?

Can VoIP work with Microsoft Teams?

What equipment is needed for business VoIP?

Can you set up soft phones for employees?

Do you provide ongoing VoIP support after installation?

Where does LME Services provide VoIP support?

Have More Communications Questions?

Talk with LME Services about your phone and collaboration needs.

VoIP Service Areas

LME Services supports connected business communications across Chicagoland and additional listed service areas.

Chicagoland

Primary Coverage

24/7 Support

Support Availability

Hoffman Estates

Local Headquarters

Do We Support Your Location?

Confirm local availability and discuss your communications environment.

Trusted & Established

Awards and Recognition

LME Services Google review recognition

Google Reviews

Rated 4.9 out of 5 across 30 reviews.

LME Services GoodFirms review recognition

GoodFirms Reviews

Rated 5.0 across 17 GoodFirms reviews.

LME Services established since 1994 recognition

Established Since 1994

More than three decades of technology service.

Connect Your Communications With Confidence

Tell us about your phone system, collaboration tools, and support needs to begin a practical conversation.

Contact Us Today

For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.