Helpdesk Support
Add responsive remote and on-site assistance for user issues, troubleshooting, hardware, software, network infrastructure, and everyday technical requests without replacing your internal team.
Co-managed IT services that add depth without taking control away. Local technicians from a family-run company, in business since 1994, fill the gaps so your staff can plan.
Growing faster than your internal IT team can handle? Fill capability gaps while your staff keep control of priorities and systems.
Add responsive remote and on-site assistance for user issues, troubleshooting, hardware, software, network infrastructure, and everyday technical requests without replacing your internal team.
Strengthen your internal security function with threat monitoring, endpoint protection, identity and access management, SIEM, MDR, audits, and security-focused guidance.
Get help managing Microsoft 365 security, users, groups, SharePoint, OneDrive, Teams, licensing, employee training, backups, and email audits.
Protect servers, workstations, and cloud data with automated backups, offsite replication, ransomware-resistant versioning, test restores, and documented recovery objectives.
Supplement your team during Office 365 migrations, data transfers, system decommissioning, infrastructure changes, solution design, testing, and post-project support.
Address HIPAA, SOC, ISO, and other compliance needs through risk assessments, policy development, gap analysis, monitoring, documentation, and auditor coordination.
Your in-house IT staff can't cover nights, vacations, and every security alert on their own. LME fills the gaps with helpdesk, security, Microsoft 365, backups, compliance, or project support.
See how internal IT teams got the extra hands they needed as companies grew. Partnerships that improved security, continuity, and daily operations.
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
Tired of outsourcing deals that lock you in? LME is family-run, with no long-term contracts and flat, predictable pricing.
A second-generation provider delivering practical, relationship-focused service since 1994.
Access human support and monitoring capabilities when your internal team needs additional coverage.
Work with familiar technicians and assigned leads who understand your environment and priorities.
Support for Chicagoland businesses backed by experience with local organizations and operational needs.
Your in-house IT is stretched, and outside help keeps changing faces. Your staff work with the same experienced people, who already know your setup.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Co-managed IT means an outside provider works alongside your existing internal IT team instead of replacing it. The partnership can fill specific gaps such as helpdesk coverage, cybersecurity, Microsoft 365 administration, backup and recovery, compliance, projects, or specialized technical expertise. Your internal team retains control of priorities and systems while LME Services contributes additional support and capabilities.
Talk with LME Services about the support gaps you want to address.
Local technicians can join your team on-site across Chicagoland when needed. Responsive expertise comes from Hoffman Estates.
Chicagoland
Primary Region
24/7 Support
Support Coverage
Hoffman Estates
Headquarters
Confirm availability and discuss the right co-managed arrangement for your team.
Recognized by GoodFirms in 2023 for a client-first approach to IT support.
Featured on UpCity among top-rated managed IT services providers in Chicago.
Ranked by Clutch as a top managed service provider in Illinois for 2024.
Whether your team has outgrown its bandwidth or your current partner, let's talk. Tell us where you need support, and we will outline co-managed options.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.