Managed IT Services
Outsource day-to-day IT management with proactive monitoring, network support, licensing, cybersecurity, backups, and dependable technical guidance tailored to your business.
LME Services delivers proactive managed IT support that keeps your business secure, connected, and productive. From 24/7 monitoring and responsive helpdesk assistance to cybersecurity, cloud administration, and recoverable backups, our team helps reduce downtime before it disrupts your work. Get practical guidance, familiar technical support, and a technology plan built around your organization’s day-to-day needs.
Integrated IT support, security, cloud management, and recovery services for dependable daily operations.
Outsource day-to-day IT management with proactive monitoring, network support, licensing, cybersecurity, backups, and dependable technical guidance tailored to your business.
Continuous monitoring identifies performance concerns, outages, and potential threats early, while experienced technicians provide 24/7 support to minimize costly business interruption.
Give employees fast access to knowledgeable technicians for hardware, software, network, and user issues, with remote and on-site support available when needed.
Protect systems, identities, email, and sensitive data through managed detection and response, endpoint protection, SIEM oversight, access controls, and security assessments.
Protect critical servers, workstations, and cloud data with automated offsite backups, ransomware-resistant versioning, tested restores, and documented recovery objectives.
Manage Microsoft 365 deployment, security, licensing, Teams, SharePoint, OneDrive, users, backups, and employee training through one accountable IT partner.
Managed IT from LME Services brings your essential technology under one accountable support model. We monitor systems around the clock, resolve user issues, strengthen cybersecurity, manage cloud tools, and prepare your data for recovery. For organizations navigating demanding schedules and evolving security risks, our Chicagoland-rooted team provides clear recommendations and dependable support without the complexity of coordinating multiple vendors.
See how organizations rely on LME for responsive, security-focused technology support.
A practical, long-term IT partner for businesses that need technology to work reliably.
Family-run IT experience since 1994 informs practical, dependable support for evolving business technology.
Human technicians and continuous monitoring help address technology issues before downtime spreads.
Familiar technicians and assigned leads provide continuity for Chicagoland businesses and their users.
Cybersecurity, backups, compliance support, and monitoring work together to protect critical operations.
Experienced people delivering clear, dependable technology guidance.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.
Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
A managed IT service provider is an external technology partner that takes ongoing responsibility for some or all of a business’s IT environment. Services commonly include system monitoring, helpdesk support, cybersecurity, backups, software administration, vendor coordination, and strategic planning. Rather than waiting for problems to occur, the provider works proactively to maintain performance, reduce risk, and support employees.
Speak with our team about your systems, security, and support needs.
LME provides responsive managed IT support for organizations throughout Chicagoland and select surrounding service markets.
24/7 Support
Support Availability
32 Years
Business Experience
4.9/5 Rating
Google Reviews
Ask our team about managed IT coverage for your organization.
4.9 out of 5 stars across 30 reviews.
5.0 rating across 17 client reviews.
Integrated monitoring, protection, and recovery support.
Tell us about your users, systems, security priorities, or technology challenges. Our team will discuss the right managed IT approach and provide a tailored quote.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.