Managed IT Service Providers That Keep You Ready

A managed IT service provider that stops downtime before it starts. Family-run since 1994, our local technicians run 24/7 monitoring, security, and backups around your needs.

IT professional monitoring a business network

Our Managed IT Service Providers Services

Outgrew your part-time IT help? Get support, security, cloud management, and recovery covered for dependable daily operations.

Managed IT Services

Outsource day-to-day IT management with proactive monitoring, network support, licensing, cybersecurity, backups, and dependable technical guidance tailored to your business.

Remote Monitoring

Continuous monitoring identifies performance concerns, outages, and potential threats early, while experienced technicians provide 24/7 support to minimize costly business interruption.

Helpdesk Support

Give employees fast access to knowledgeable technicians for hardware, software, network, and user issues, with remote and on-site support available when needed.

Cybersecurity Services

Protect systems, identities, email, and sensitive data through managed detection and response, endpoint protection, SIEM oversight, access controls, and security assessments.

Backup & Recovery

Protect critical servers, workstations, and cloud data with automated offsite backups, ransomware-resistant versioning, tested restores, and documented recovery objectives.

Microsoft 365 Support

Manage Microsoft 365 deployment, security, licensing, Teams, SharePoint, OneDrive, users, backups, and employee training through one accountable IT partner.

Proactive IT Partnership

Technology Support Built Around Your Business

When something breaks and three vendors blame each other, nothing gets fixed. We bring your technology under one accountable model, so user issues get fixed and stay fixed.

Technician assisting a business with managed IT
Trusted Business Support

Client Success Stories

Organizations that outgrew their setup rely on LME for responsive, security-focused support. See what changed for them.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Difference

Why Choose LME Services?

If your current provider is slow or unclear on billing, LME is different. You get flat pricing, live answers, and a long-term partner.

32 Years

Family-run IT experience since 1994 informs practical, dependable support for evolving business technology.

24/7 Support

Human technicians and continuous monitoring help address technology issues before downtime spreads.

Dedicated Teams

Familiar technicians and assigned leads provide continuity for Chicagoland businesses and their users.

Security First

Cybersecurity, backups, compliance support, and monitoring work together to protect critical operations.

Meet the LME Team

Unhappy with a provider who takes hours to call back? You reach people who already know your setup, and they stay with you.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What is a managed IT service provider?

A managed IT service provider is an external technology partner that takes ongoing responsibility for some or all of a business’s IT environment. Services commonly include system monitoring, helpdesk support, cybersecurity, backups, software administration, vendor coordination, and strategic planning. Rather than waiting for problems to occur, the provider works proactively to maintain performance, reduce risk, and support employees.

What are the benefits of using managed IT services?

What does an IT managed service provider do?

How much do managed IT services cost?

What is included in LME’s managed IT services?

Does LME Services provide 24/7 IT support?

How does managed IT improve cybersecurity?

How long does it take to transition to a managed IT provider?

Still Have Managed IT Questions?

Speak with our team about your systems, security, and support needs.

Areas We Serve

If your provider handles everything by remote session, hardware problems can drag on for days. Local technicians cover Chicagoland from Hoffman Estates and come on site when needed.

24/7 Support

Support Availability

32 Years

Business Experience

4.9/5 Rating

Google Reviews

Need Support in Your Area?

Ask our team about managed IT coverage for your organization.

Rated & Trusted

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Build a More Reliable IT Environment

Whether you have outgrown your IT or your provider, let's build a better setup. Tell us about your users and systems for a tailored quote.

Contact Us Today

+1

For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.