Managed IT Services
Outsourced IT management includes infrastructure support, systems monitoring, cybersecurity, backups, cloud management, user training, and helpdesk assistance.
24/7 IT support services with live answers, not voicemail or ticket queues. LME Services has been family-run since 1994, backed by local technicians across Chicagoland.
Your business has grown past ad hoc fixes. These services cover helpdesk, security, continuity, and more, all day and all night.
Outsourced IT management includes infrastructure support, systems monitoring, cybersecurity, backups, cloud management, user training, and helpdesk assistance.
Get instant access to technicians for remote troubleshooting, hardware and software support, network issues, performance concerns, and technology guidance.
Proactive monitoring helps identify system problems and threats while experienced technicians provide ongoing support to reduce disruption and downtime.
Protect business systems with threat monitoring, managed detection and response, security audits, identity and access management, endpoint protection, and recovery planning.
Automated backups, offsite replication, ransomware-resistant versioning, test restores, and documented recovery objectives help protect business data.
Manage Microsoft 365 security, users, licensing, SharePoint, OneDrive, Teams, backups, employee training, and email administration with ongoing support.
Issues get solved at the root, so the same problem stops coming back. Coverage spans helpdesk, infrastructure, cybersecurity, cloud, backup, and on-site help, with plain-English advice.
Growing companies that needed more than one IT person share what changed. See how steady support kept them secure and productive.
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
Done with surprise invoices and slow callbacks? LME offers flat, predictable pricing and a family-run team that picks up the phone.
Experienced technicians remain available around the clock to help address issues and limit business disruption.
Monitoring, cybersecurity, backups, and recovery planning help protect systems and data from evolving threats.
Receive practical recommendations without unnecessary complexity, helping business leaders make confident technology decisions.
A dedicated team supports Chicagoland businesses with familiar technicians and long-term relationship-focused service.
Tired of a rotating call center that never remembers your systems? You get the same dedicated, family-run team every time, people who already know your setup.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
IT support services help businesses manage, maintain, secure, and troubleshoot technology. LME Services provides helpdesk and remote support, proactive monitoring, managed IT, cybersecurity, cloud and Microsoft 365 administration, backup and disaster recovery, infrastructure assistance, user training, and on-site support when needed. Services can be structured as fully managed support, per-device support, or project-based work.
Talk with LME Services about dependable support for your business.
A remote-only provider can't plug in a cable or swap a failed drive. LME's local technicians work out of Hoffman Estates and come on-site across Chicagoland when needed.
Chicagoland
Service Area
24/7 Support
Availability
Hoffman Estates
Main Office
Contact LME Services to discuss support availability for your organization.
Recognized by GoodFirms in 2023 for a client-first approach to IT support.
Featured on UpCity among top-rated managed IT services providers in Chicago.
Ranked by Clutch as a top managed service provider in Illinois for 2024.
Let's fix IT that can't keep up or a provider that won't respond. Tell us about your needs and we will suggest a clear next step.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.