IT Helpdesk Support
Nonprofit staff receive access to responsive remote and on-site support for troubleshooting, hardware, software, network, and user technology needs.
Managed IT services for nonprofits that protect donor data and keep programs running. A family-run team since 1994, with local technicians and 24/7 help.
Your nonprofit has grown beyond ad hoc IT. Get dependable systems, stronger security, and practical guidance in one managed plan.
Nonprofit staff receive access to responsive remote and on-site support for troubleshooting, hardware, software, network, and user technology needs.
Protect organizational systems and sensitive data with threat monitoring, endpoint protection, identity and access management, security audits, and managed detection capabilities.
Automated backups for servers, workstations, and cloud platforms are replicated offsite with ransomware-resistant versioning and tested restoration support.
LME manages Microsoft 365 security, users, groups, SharePoint, OneDrive, Teams, licensing, training, backups, and ongoing system administration.
Support nonprofit technology governance with risk assessments, policy development, gap analysis, monitoring, documentation, and coordination with auditors or CPAs.
Proactive monitoring identifies technology problems and threats while experienced technicians provide 24/7 human support to reduce disruption.
When your office manager doubles as the IT help desk, the mission waits. Helpdesk, monitoring, security, cloud, backup, and compliance run as one coordinated service, so staff can refocus.
Nonprofits that outgrew their setup found steady support with LME. Some came from unresponsive providers.
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
Tired of IT bills your budget never saw coming? LME keeps pricing transparent with no long-term contracts and no surprise line items.
A second-generation provider founded in 1994 delivers continuity, accountability, and long-term relationship-focused service.
Human technicians and proactive monitoring help Chicagoland organizations respond to issues before disruption grows.
Cybersecurity, backups, monitoring, and compliance guidance work together to protect nonprofit systems and sensitive information.
LME translates complex technology decisions into practical recommendations your leadership and staff can understand.
A ticket number is no substitute for someone who knows your mission. One dedicated team gets to know your staff and your systems.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Managed IT services provide ongoing technology management and support through an external IT partner. For nonprofits, this can include helpdesk assistance, monitoring, cybersecurity, cloud administration, backup and disaster recovery, user training, and compliance support. LME Services coordinates these functions so staff have a dependable resource for daily technology needs and leadership has clearer guidance for protecting operations and data.
Talk with LME Services about your organization’s technology priorities.
Nonprofits relying on remote-only IT often wait days for anyone to show up in person. Our Hoffman Estates technicians provide on-site support for nonprofits throughout Chicagoland.
Chicagoland
Primary Coverage
24/7 Support
Support Availability
Hoffman Estates
Local Headquarters
Confirm availability and discuss your nonprofit’s technology needs.
Recognized by GoodFirms in 2023 for a client-first approach to IT support.
Featured on UpCity among top-rated managed IT services providers in Chicago.
Ranked by Clutch as a top managed service provider in Illinois for 2024.
Outgrown your IT, or ready for a better provider? Share your goals for a no-pressure conversation.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.