Helpdesk Support
Get access to technicians for remote troubleshooting, software management, hardware concerns, network issues, system maintenance, and user support when problems arise.
On-demand IT support that gets you working again when tech stops you cold. Family-run since 1994, with local technicians and no long-term contracts.
Get IT department help without hiring an IT department. We cover troubleshooting, monitoring, security, cloud, recovery, and projects on demand.
Get access to technicians for remote troubleshooting, software management, hardware concerns, network issues, system maintenance, and user support when problems arise.
Proactive monitoring helps identify system issues and threats while experienced technicians provide responsive assistance to reduce downtime and business disruption.
Strengthen protection with threat monitoring, endpoint security, identity and access management, audits, SIEM, MDR, and security-focused support for business systems.
Protect servers, workstations, and cloud data with automated backups, offsite replication, ransomware-resistant versioning, test restores, and recovery planning.
Manage Microsoft 365 deployment, security, users, groups, SharePoint, OneDrive, Teams, licensing, training, backups, and ongoing technical support.
Plan and manage migrations, data transfers, system changes, infrastructure updates, and other technology projects with testing and post-project support.
If your last provider's fixes keep coming undone, you're paying for the same problem twice. We fix it for good with remote troubleshooting, on-site help, and Microsoft 365 support.
Businesses that got tired of waiting on their old provider called LME. See how dependable help kept them productive.
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
Stuck on hold while work stalls? LME answers live, bills with transparent pricing, and sends help without the wait.
A second-generation provider delivering personal service and long-term relationships since 1994.
Human support and monitoring help Chicagoland businesses respond to issues beyond standard office hours.
Clear explanations help business owners make informed technology decisions without unnecessary complexity.
Familiar technicians and assigned leads provide continuity across support, security, and technology projects.
On-demand help is useless if nobody picks up the phone. Every call reaches experienced technicians who know your setup, not a ticket queue.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
On-demand technology means accessing IT expertise and technical support when your business needs it, without necessarily committing to a fully managed arrangement. Support can include troubleshooting, remote assistance, onsite help, system changes, cybersecurity guidance, Microsoft 365 support, or project work. LME Services offers project-based work as well as per-device and fully managed support options for businesses that need ongoing assistance.
Talk with an experienced technician about your current IT challenge.
Local technicians mean less waiting for on-site help. We reach businesses across Chicagoland from our Hoffman Estates base.
Chicagoland
Service Area
24/7 Support
Support Access
Since 1994
Local Roots
Confirm availability for your location and specific technology needs.
Recognized by GoodFirms in 2023 for a client-first approach to IT support.
Featured on UpCity among top-rated managed IT services providers in Chicago.
Ranked by Clutch as a top managed service provider in Illinois for 2024.
Something broken right now, or just done with your current provider? Tell us what is happening and we will find the right next step.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.