VoIP Phone Service for Small Business

VoIP phone service for small businesses stuck with aging phone hardware. LME Services, family-run since 1994, handles migration, setup, and training with local technicians you know.

Small business team using a modern VoIP phone system

Our VoIP Phone Services

Growing past your old phone system? We cover migrations, setup, network readiness, training, monitoring, and ongoing help for your whole team.

Phone System Migrations

Move from legacy phone systems to modern VoIP with structured planning and support designed to reduce disruption during the transition.

Softphone Setup

Configure softphones so employees can manage business calls from supported computers and devices while maintaining a consistent communication experience.

Phone Installation

Set up desktop business phones, user accounts, and related connections with practical guidance for small business teams and office environments.

Network Management

Manage the network and infrastructure supporting your phone system so voice communications can work reliably alongside everyday business technology.

User Training

Help employees understand their phone features and workflows through clear training that makes adoption easier for growing small businesses.

24/7 Phone Support

Receive ongoing monitoring and support from an IT team that can help address phone system issues and keep your business connected.

Connected Business Support

Modernize Business Communications With Confidence

Dropped calls keep coming back when your vendor just reboots the phones. LME checks your network, plans the migration, sets up phones, trains users, and supports you 24/7.

Technician configuring VoIP phones in a small business office
Trusted By Businesses

Client Success Stories

See how small businesses that had grown past their old phones switched without missing calls. Their stories show dependable calling and support for everyday work.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Services Difference

Why Choose LME Services?

Tired of phone vendors who disappear after install? LME is a broader IT team with flat pricing that stays with you long after launch.

Family-Run

A second-generation provider delivering practical, plain-English technology guidance to businesses.

24/7 Support

Receive ongoing monitoring and human support when phone or technology issues affect operations.

Unified IT

Coordinate VoIP, cybersecurity, backups, and managed IT through one experienced technology partner.

Local Expertise

Support is tailored for small and mid-size businesses throughout Chicagoland communities.

Meet The LME Services Team

Phone vendors who vanish after install leave no one who knows your system. The same local team that installs your phones supports them afterward.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What is the best phone service for a small business?

The best phone service is one that fits your team’s communication needs, existing network, preferred devices, and support expectations. LME Services provides VoIP migrations, desktop phone and softphone setup, network management, user training, monitoring, and ongoing support. This gives small businesses a managed path to modern phone service rather than leaving them to configure and maintain the system alone.

What is the best business phone system for a small business?

How much does a phone system cost for a small business?

What does a VoIP phone service include?

Can LME Services migrate our legacy phone system to VoIP?

Can employees use softphones instead of desk phones?

Does LME Services provide ongoing VoIP support?

Where does LME Services provide VoIP phone services?

Ready To Improve Your Business Phone System?

Talk with an experienced VoIP team about your current setup and goals.

VoIP Service Areas

Phone installs and repairs shouldn't mean a long wait for someone to drive in. Local technicians from Hoffman Estates support small businesses across Chicagoland on-site.

Chicagoland

Primary Region

24/7 Support

Availability

847-496-5196

Phone Support

Do We Service Your Area?

Confirm VoIP availability and discuss your business phone requirements.

Trusted By Businesses

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Connect Your Business With Better VoIP

Whether your phones cannot keep up or your provider is not responding, start here. Tell us about your current system and get practical next steps.

Contact Us Today

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For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.