Remote Monitoring Support
Continuous infrastructure monitoring helps identify threats, performance concerns, and technical problems early, with human technicians available to diagnose and resolve issues remotely.
Keep your business running with proactive IT support from LME Services. Continuous monitoring, cybersecurity, backups, helpdesk assistance, and practical technology guidance help identify issues before they become disruptive. Serving businesses across Chicagoland and beyond, our family-run team provides dependable support designed around your systems, users, and operational priorities.
Integrated monitoring, support, security, backup, cloud, and compliance services help businesses prevent disruption and stay prepared.
Continuous infrastructure monitoring helps identify threats, performance concerns, and technical problems early, with human technicians available to diagnose and resolve issues remotely.
Outsourced IT management combines network oversight, performance optimization, cybersecurity, backups, user training, and helpdesk support into one coordinated service.
Protect business systems with threat monitoring, detection and response, identity and access management, endpoint protection, security audits, and recovery planning.
Automated backups for servers, workstations, and cloud data are replicated offsite, with versioning, test restores, and documented recovery objectives.
Manage Microsoft 365 security, users, groups, SharePoint, OneDrive, Teams, licensing, training, backups, and email administration with proactive oversight.
Get instant access to technicians for remote troubleshooting, systems monitoring, performance optimization, user assistance, and on-site support when needed.
Proactive IT support replaces reactive firefighting with continuous visibility, practical guidance, and coordinated protection. LME Services monitors systems, supports users, manages updates, strengthens cybersecurity, and helps verify backup readiness. For businesses throughout Chicagoland, this approach provides a familiar local partner while addressing the risks of downtime, ransomware, workflow disruption, and sensitive-data exposure.
See how practical IT guidance and responsive support help organizations stay secure, productive, and prepared.
Work with a dedicated team that combines long-term relationships, security-first operations, and practical technology guidance.
A second-generation provider founded in 1994, serving businesses with continuity and long-term commitment.
Continuous monitoring and human support help Chicagoland businesses identify and address issues proactively.
Managed IT, cybersecurity, backup, disaster recovery, and telecom support work together through one partner.
Receive practical recommendations that make technology decisions clearer for business owners and office managers.
Experienced people deliver dependable technology support and straightforward guidance.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.
Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
Proactive support means monitoring and maintaining technology before problems create downtime or workflow disruption. LME Services watches systems for threats, performance concerns, and other issues, applies updates, supports users, and helps maintain backup readiness. When a concern appears, technicians can investigate and respond before it becomes a larger operational problem.
Talk with LME Services about your systems, risks, and support needs.
LME Services supports businesses across Chicagoland and additional listed service areas with responsive technology assistance.
Chicagoland
Primary Region
24/7 Monitoring
Support Availability
Hoffman Estates
Local Headquarters
Ask LME Services about availability for your organization and location.
4.9 out of 5 stars across 30 reviews
5.0 rating across 17 reviews
Family-run IT provider founded in 1994
Share your technology goals and concerns so LME Services can recommend practical next steps.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.