Managed IT Services
Ongoing management for networks, systems, cybersecurity, backups, cloud platforms, user support, and technology performance, helping businesses stay secure and operational.
Keep your business technology secure, available, and aligned with daily operations through practical systems maintenance support from LME Services. From proactive monitoring and helpdesk assistance to backups, cybersecurity, Microsoft 365 administration, and infrastructure management, our team helps reduce disruption and gives business leaders clear, plain-English guidance for maintaining dependable systems.
Comprehensive technology support covering monitoring, troubleshooting, security, backups, cloud platforms, and ongoing infrastructure management.
Ongoing management for networks, systems, cybersecurity, backups, cloud platforms, user support, and technology performance, helping businesses stay secure and operational.
Proactive monitoring identifies system problems and threats while experienced technicians provide responsive remote troubleshooting and support to reduce disruption.
Get access to technicians for troubleshooting, hardware maintenance, software management, systems monitoring, user training, and remote or on-site assistance when needed.
Automated backups, offsite replication, ransomware-resistant versioning, test restores, and recovery planning help organizations improve data protection and recoverability.
Protect business systems with threat monitoring, detection and response, endpoint protection, identity and access management, security audits, and disaster recovery planning.
Manage Microsoft 365 security, users, groups, files, SharePoint, OneDrive, Teams, licensing, training, backups, and email administration through one support team.
Effective systems maintenance combines prevention, visibility, and responsive expertise. LME Services monitors infrastructure, manages updates, supports users, strengthens cybersecurity, and verifies that backups can be restored. Businesses can use one dedicated team for everyday troubleshooting and broader technology needs, including Microsoft 365, cloud services, compliance preparation, and recovery planning. The result is clearer guidance and less avoidable disruption.
See how dependable technology support helps organizations improve security, continuity, and day-to-day operations.
LME combines family-run service with practical technology expertise and dependable ongoing support.
Founded in 1994, LME brings decades of experience supporting evolving business technology needs.
Human support and monitoring help identify issues and respond when business systems need attention.
Familiar technicians and assigned leads provide continuity instead of disconnected, one-off assistance.
Clear recommendations help business leaders make informed technology and security decisions without unnecessary complexity.
A family-run technology team focused on dependable, practical business support.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.
Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
Computer maintenance is the ongoing work required to keep computers and related systems secure, functional, and dependable. It can include monitoring, updates, troubleshooting, performance optimization, user support, security controls, backup verification, and hardware or software management. For businesses, maintenance may be handled through managed IT services so issues are identified proactively instead of waiting for a serious disruption.
Talk with LME Services about practical support for your business technology.
LME Services supports businesses across Chicagoland and additional listed service areas with ongoing technology assistance.
Chicagoland
Primary Coverage
24/7 Support
Support Availability
Remote And On-Site
Service Model
Contact LME Services to discuss availability for your organization.
Rated 4.9 out of 5 across 30 reviews.
Rated 5.0 across 17 GoodFirms reviews.
Family-run technology provider with longstanding experience.
Tell us about your technology environment and connect with a team focused on keeping your business running.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.