Systems Maintenance Services Companies

Systems maintenance services that keep aging or neglected technology from causing downtime. LME Services is a family-run company with local technicians, keeping businesses running since 1994.

Technician monitoring business computer systems

Our Systems Maintenance Services

Systems that grew one patch at a time need steady care. We cover monitoring, troubleshooting, security, backups, cloud platforms, and infrastructure management.

Managed IT Services

Ongoing management for networks, systems, cybersecurity, backups, cloud platforms, user support, and technology performance, helping businesses stay secure and operational.

Remote Monitoring Support

Proactive monitoring identifies system problems and threats while experienced technicians provide responsive remote troubleshooting and support to reduce disruption.

Helpdesk IT Support

Get access to technicians for troubleshooting, hardware maintenance, software management, systems monitoring, user training, and remote or on-site assistance when needed.

Backup Disaster Recovery

Automated backups, offsite replication, ransomware-resistant versioning, test restores, and recovery planning help organizations improve data protection and recoverability.

Cybersecurity Services

Protect business systems with threat monitoring, detection and response, endpoint protection, identity and access management, security audits, and disaster recovery planning.

Office 365 Support

Manage Microsoft 365 security, users, groups, files, SharePoint, OneDrive, Teams, licensing, training, backups, and email administration through one support team.

Practical Technology Support

Keep Business Systems Running Reliably

When one person handles IT between other jobs, updates slip and backups go untested. One team fixes problems at the source, manages updates, supports users, and covers recovery planning.

IT professional maintaining business systems
Trusted By Businesses

Client Success Stories

See how businesses whose systems had outgrown casual upkeep got them healthy again. Their stories show better security, continuity, and day-to-day operations.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Difference

Why Choose LME Services?

Maintenance should not come with surprise invoices or slow callbacks. LME offers flat, predictable pricing and a family-run team that answers live.

Established Experience

Founded in 1994, LME brings decades of experience supporting evolving business technology needs.

24/7 Support

Human support and monitoring help identify issues and respond when business systems need attention.

Dedicated Team

Familiar technicians and assigned leads provide continuity instead of disconnected, one-off assistance.

Plain-English Guidance

Clear recommendations help business leaders make informed technology and security decisions without unnecessary complexity.

Meet The LME Services Team

Maintenance slips when the only person who knows your systems is also doing three other jobs. A family-run team maintains them and remembers every past fix.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What is computer maintenance?

Computer maintenance is the ongoing work required to keep computers and related systems secure, functional, and dependable. It can include monitoring, updates, troubleshooting, performance optimization, user support, security controls, backup verification, and hardware or software management. For businesses, maintenance may be handled through managed IT services so issues are identified proactively instead of waiting for a serious disruption.

What does systems maintenance include?

Why is proactive monitoring important for business systems?

How often should business computer systems be maintained?

Can systems maintenance include cybersecurity?

Does systems maintenance include backup and disaster recovery?

Can you maintain Microsoft 365 environments?

How do I start systems maintenance services?

Need Help Maintaining Your Systems?

Talk with LME Services about practical support for your business technology.

Areas We Serve

Local technicians offer same-day on-site support when maintenance cannot wait. We serve businesses across Chicagoland from Hoffman Estates.

Chicagoland

Primary Coverage

24/7 Support

Support Availability

Remote And On-Site

Service Model

Do We Serve Your Area?

Contact LME Services to discuss availability for your organization.

Trusted By Clients

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Get Reliable Systems Support

Is your current provider out of its depth with your servers and software? Tell us about your environment and connect with a team focused on keeping you running.

Contact Us Today

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For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.