Managed IT Services for Small Business

Managed IT services for small business that give you a real IT department without the hiring. Family-run since 1994, with local technicians who answer live.

IT technician monitoring small business systems

Our Managed IT Services

Your small business has outgrown ad hoc fixes. Get helpdesk, monitoring, security, cloud, and backup covered under one plan.

Managed IT Services

Outsourced IT management covering infrastructure, monitoring, cybersecurity, compliance assistance, backups, user training, and ongoing support for small businesses.

Remote IT Support

24/7 helpdesk and remote troubleshooting with experienced technicians, systems monitoring, performance optimization, training, and on-site support when needed.

Cybersecurity Services

Managed cybersecurity with threat detection and response, security audits, identity and access management, endpoint protection, and 24/7 SOC oversight.

Backup & Recovery

Automated backups for servers, workstations, and cloud data with offsite replication, ransomware-resistant versioning, test restores, and recovery planning.

Microsoft 365 Support

Microsoft 365 administration, security configuration, user management, SharePoint, OneDrive, Teams, licensing, training, backups, and email support.

Monitoring & Support

Proactive monitoring identifies infrastructure problems and threats while a human support team responds to issues and helps reduce business disruption.

Practical Technology Guidance

Reliable IT Support Without In-House Complexity

Is your office manager still fixing computers between everything else on their plate? One familiar team solves issues at the root and keeps your systems secure and online.

Technician assisting a small business with IT support
Trusted By Businesses

Client Success Stories

Small businesses that outgrew their setup found steady support with LME. Read how they improved security, continuity, and daily operations.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Difference

Why Choose LME Services?

Surprise bills and slow callbacks should not be normal. LME gives small businesses transparent pricing, no long-term contracts, and people who pick up.

Family-Run

Second-generation provider delivering relationship-focused IT support since 1994.

24/7 Support

Human support and monitoring help Chicagoland businesses respond to technology issues around the clock.

Security First

Integrated monitoring, cybersecurity, backups, and compliance guidance help protect business systems and data.

Plain-English Guidance

Practical recommendations make complex technology easier for small business decision-makers to understand.

Meet The LME Services Team

Talk to the same team every time, not a new stranger. Our experienced technicians already know your systems and your people.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What is the typical cost of IT services for a small business?

Pricing varies by service model and business requirements. LME Services offers fully managed services, per-device support, and project-based work, with pricing provided through a custom quote. A consultation can clarify whether users, devices, projects, compliance needs, or a blended plan best fit the organization.

What are some examples of managed IT services?

What does managed IT support include?

Is managed IT support available 24/7?

Can managed IT services help prevent downtime?

Does LME Services support Microsoft 365?

Can a small business use managed IT services without an internal IT department?

Does LME Services provide cybersecurity and compliance support?

Still Have Managed IT Questions?

Talk with LME Services about your systems, support needs, and security priorities.

Managed IT Service Areas

A remote-only provider can't plug in a cable or swap a failed laptop. Our Hoffman Estates technicians come on site across Chicagoland when you need hands-on help.

Chicagoland

Service Area

24/7 Support

Availability

Since 1994

Established

Do We Support Your Business Area?

Contact LME Services to discuss service availability for your organization.

Reviewed & Trusted

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Get Practical Managed IT Support

Ready to trade patchwork IT for a real plan? Tell us about your business and we will map out the next step together.

Contact Us Today

+1

For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.