Fully Managed IT Services and Support

Fully managed IT services and support that move you from firefighting to planned IT. Local technicians, a family-run team, and three decades of experience back every client.

IT technician monitoring business systems in a modern office

Our Managed IT Services

Your business outgrew patched-together IT. One integrated service now covers support, monitoring, security, backups, and cloud administration.

Managed IT Services

Outsource day-to-day technology management, including infrastructure, monitoring, cybersecurity, backups, user support, licensing, and performance optimization through one dedicated team.

Remote IT Support

Get access to technicians for troubleshooting, systems monitoring, user assistance, hardware and software support, and on-site help when remote resolution is not enough.

Cybersecurity Services

Protect business systems with threat monitoring, detection and response, identity and access management, endpoint protection, audits, and security-focused recovery planning.

Practical Technology Guidance

IT Management Built Around Your Business

Problems get caught early and fixed for good, not patched and forgotten. One partner covers support, security, backups, cloud platforms, and compliance help, with 24/7 human support.

Technician providing managed IT support to a business team
Trusted By Businesses

Client Success Stories

These businesses outgrew their setup or their provider. See what fully managed IT changed for them day to day.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Services Difference

Why Choose LME Services?

Switching from a provider that leaves you on hold? LME answers live, keeps pricing flat, and never locks you into a long-term contract.

Family Experience

A second-generation, family-run provider serving Chicagoland businesses since 1994.

24/7 Support

Human technicians and monitoring help address issues before they disrupt local business operations.

Unified Protection

Managed IT, cybersecurity, backup, compliance, and telecom support work together through one team.

Plain-English Guidance

Receive practical recommendations tailored to your organization, without unnecessary enterprise complexity.

Meet The LME Services Team

Outgrown the one person who handles IT on the side? A dedicated team that knows your setup handles every request, so you stop re-explaining issues.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What does "fully managed service" mean?

A fully managed service means LME Services takes ongoing responsibility for your technology environment rather than responding only when something breaks. The service can include proactive monitoring, helpdesk support, cybersecurity, backups, updates, cloud administration, licensing, and compliance assistance. Your organization gains one coordinated IT partner, predictable support, and practical guidance designed to reduce disruption and keep systems secure.

What is included in fully managed IT services?

Do you provide 24/7 IT support?

Can managed IT services help prevent downtime?

Do you support Microsoft 365 and cloud systems?

Can you help with cybersecurity and compliance?

Do you support businesses without an internal IT department?

How do I get started with managed IT services?

Have More Managed IT Questions?

Talk with LME Services about your technology, security, and support needs.

Areas We Serve

Outgrown the office manager who comes in on weekends to fix things? Our Hoffman Estates technicians give Chicagoland businesses local, hands-on help from a real IT department.

Chicagoland

Primary Region

Hoffman Estates

Headquarters

24/7 Support

Availability

Do We Serve Your Business Area?

Ask about managed IT availability for your organization and location.

Trusted By Clients

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Let’s Make IT Easier

Tired of chasing callbacks from a provider that never quite fixes things? A quick conversation about your setup is the first step toward IT that simply works.

Contact Us Today

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For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.