Remote Monitoring
LME Services monitors IT infrastructure for threats, performance issues, and system problems, helping technicians identify concerns before they create broader business disruption.
Network Operations Center monitoring that catches problems before they become downtime. Family-run since 1994, LME backs real-time oversight with 24/7 human support and local technicians.
Growing businesses get full NOC coverage without building an internal team. Monitoring, security oversight, remote support, and infrastructure management come together here.
LME Services monitors IT infrastructure for threats, performance issues, and system problems, helping technicians identify concerns before they create broader business disruption.
Managed cybersecurity combines threat monitoring, detection and response, SIEM, identity and access management, endpoint protection, and 24/7 SOC team oversight.
Outsourced IT management covers network infrastructure, systems monitoring, helpdesk support, backups, cloud management, compliance assistance, and ongoing technology guidance.
Businesses receive access to technicians for remote troubleshooting, systems support, user assistance, performance optimization, and on-site support when needed.
Automated backups, offsite replication, ransomware-resistant versioning, test restores, and documented recovery objectives support stronger data recovery readiness.
Office 365 management includes security configuration, user and group administration, SharePoint, OneDrive, Teams, licensing, backups, training, and proactive monitoring.
If staff spot the outage before your IT team does, nobody is really watching. Experienced people monitor your networks, systems, and endpoints, then explain findings in plain English.
See how businesses moved from surprise outages to steady, monitored operations. These stories show what proactive oversight changes day to day.
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"
"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."
"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."
"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."
"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."
"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."
"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."
"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."
Only hearing from your provider after something breaks? LME watches your systems around the clock and keeps pricing flat and predictable.
Continuous monitoring and human support help identify issues across systems, networks, and security operations.
LME supports Chicagoland businesses with familiar technicians and practical guidance tailored to local organizations.
A second-generation provider founded in 1994 builds long-term relationships through dedicated team continuity.
Managed IT, cybersecurity, backup, compliance, and communications support can be coordinated through one team.
Alerts lose meaning when the people watching aren't the people fixing. The same experienced local technicians monitor your systems and answer your calls.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
NOC stands for Network Operations Center. It is a centralized function where technology professionals monitor networks, systems, infrastructure, and related alerts. A NOC may use monitoring tools to identify performance problems, outages, suspicious activity, or other conditions requiring attention. LME Services combines monitoring technology with human support to help businesses maintain visibility and respond to issues.
Talk with LME Services about visibility, support, and security for your technology environment.
Alerts are only half the job when the provider who sees them is hours away. Our Hoffman Estates technicians follow up on-site for businesses across Chicagoland.
Chicagoland
Service Area
24/7 Monitoring
Availability
Hoffman Estates
Headquarters
Contact LME Services to confirm monitoring and support availability for your organization.
Recognized by GoodFirms in 2023 for a client-first approach to IT support.
Featured on UpCity among top-rated managed IT services providers in Chicago.
Ranked by Clutch as a top managed service provider in Illinois for 2024.
Outgrown reactive IT, or want a provider who sees problems first? Tell us about your environment and explore NOC monitoring options.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.