Managed IT
Outsource day-to-day IT management, infrastructure oversight, helpdesk support, backups, licensing, and security to one accountable team focused on keeping operations running.
LME Services helps Chicago small and mid-sized businesses turn technology into a dependable advantage. From daily support and cybersecurity to cloud projects, compliance, and recovery planning, our team provides practical guidance without the enterprise complexity. Get responsive expertise built for busy offices navigating Midwest weather disruptions, hybrid work, and evolving security risks—so your people can stay productive, protected, and connected.
Practical technology planning, management, protection, and support for Chicago-area organizations.
Outsource day-to-day IT management, infrastructure oversight, helpdesk support, backups, licensing, and security to one accountable team focused on keeping operations running.
Strengthen protection with managed detection and response, endpoint security, identity controls, SIEM oversight, security audits, and 24/7 SOC monitoring.
Proactive monitoring identifies performance issues, threats, and system problems early, while experienced technicians remain available around the clock to respond.
Get secure Microsoft 365 deployment, user and licensing administration, Teams, SharePoint, OneDrive, email security, training, backups, and ongoing support.
Plan and complete cloud migrations, data transfers, infrastructure changes, and system retirements with analysis, testing, cutover support, and post-project guidance.
Prepare for HIPAA, SOC, ISO, and other requirements through risk assessments, gap analysis, policy development, control implementation, monitoring, and audit coordination.
LME Services brings planning and execution together, helping Chicago organizations make confident decisions about support, security, cloud tools, compliance, and communications. Our consultants translate technical risks into plain English, then align practical solutions with your operations and budget. Whether your team works from the Loop, the suburbs, or across hybrid locations, we help reduce disruption, protect critical data, and build a more reliable technology foundation.
See how dependable technology support helps organizations stay secure, productive, and prepared.
Get a long-term technology partner that combines responsive support with practical, security-first guidance.
A family-run provider supporting organizations through decades of changing technology and business needs.
Familiar technicians and assigned leads provide continuity, context, and more accountable support.
Human support and SOC monitoring help Chicago businesses respond quickly to threats and issues.
Chicagoland experience supports reliable planning for distributed teams, local offices, and operational continuity.
Experienced people focused on clear, dependable technology support.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.
Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
IT consulting costs commonly reflect the engagement type, technical complexity, number of users or devices, and whether support is ongoing. LME Services lists break/fix work at $180–$280 per hour, managed plans from $75–$250 per user monthly, and per-device support from $50–$150 monthly. A scoped consultation helps define the appropriate services and produces a customized quote.
Talk with our team about your technology priorities and challenges.
On-site and remote IT support for businesses throughout Chicago and surrounding Chicagoland communities.
Chicago & Suburbs
Service Area
24/7 Support
Availability
32 Years
Industry Experience
Ask our team about on-site and remote service availability.
Thirty Google reviews reflect strong client satisfaction.
Seventeen reviews recognize client service quality.
Three decades of evolving IT support experience.
Tell us about your technology goals, current challenges, and support needs. Our team will help identify a practical next step.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.