IT Department Managed Services

IT department managed services that give you a full technology team without hiring one. Family-run since 1994, with local technicians serving Chicagoland.

IT technicians monitoring business systems and assisting a client

Our IT Department Services

Your business has outgrown the one person who handles IT. We cover support, security, cloud, continuity, compliance, and infrastructure planning in one place.

Managed IT Services

Outsource day-to-day IT management, including infrastructure oversight, systems monitoring, helpdesk support, cybersecurity, licensing, backups, and user assistance through one coordinated team.

Helpdesk Support

Give employees access to responsive remote and on-site assistance for troubleshooting, hardware, software, networks, performance issues, training, and routine technology questions.

Cybersecurity Services

Protect business systems with threat monitoring, detection and response, identity and access management, endpoint protection, security audits, SIEM, and recovery planning.

Backup & Recovery

Back up servers, workstations, and cloud data with offsite replication, ransomware-resistant versioning, test restores, documented recovery objectives, and restoration support.

Office 365 Management

Manage Microsoft 365 security, users, groups, licensing, SharePoint, OneDrive, Teams, email, training, backups, audits, and ongoing platform administration.

Compliance Management

Prepare organizations for HIPAA, ISO, SOC, and other requirements through risk assessments, policy development, gap analysis, monitoring, documentation, training, and audit coordination.

Practical Local IT Support

A Complete IT Department Without Complexity

A real IT department fixes the root cause, so issues stay fixed. Helpdesk, monitoring, security, cloud, backups, and projects come from one family-run team.

Technician providing managed IT support to a business
Trusted By Businesses

Client Success Stories

These organizations outgrew ad hoc IT and needed a real department behind them. See how dependable support prepared them for change.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Difference

Why Choose LME Services?

Juggling vendors who blame each other and bill separately? LME gives you one partner, flat pricing, and no surprise line items.

Family-Run

A second-generation provider delivering relationship-focused service since 1994.

24/7 Support

Human support and monitoring help Chicagoland businesses respond to issues when they arise.

Unified Services

IT management, cybersecurity, backups, telecom, and cloud support work together through one team.

Plain-English Guidance

Receive practical recommendations without unnecessary complexity or confusing technical language.

Meet The LME Team

Your IT department is a team that knows your setup, not a ticket queue. The same experienced people handle your requests each time.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What does an IT department do?

An IT department manages the technology a business relies on every day. Responsibilities can include helpdesk support, network and system administration, cybersecurity, cloud platforms, user accounts, software and licensing, backups, disaster recovery, compliance, and technology planning. A managed IT provider performs these functions as an outsourced department, giving businesses access to coordinated expertise without building the entire function internally.

What is an example of an IT service?

What are IT department managed services?

What businesses can use managed IT services?

What does managed IT support include?

How does LME Services support cybersecurity?

Can a managed IT provider help with Microsoft 365?

How do I get started with managed IT services?

Need Guidance From An IT Department?

Talk with LME Services about your support, security, and technology goals.

Service Areas We Support

An IT department down the road means on-site help without long waits. Our Hoffman Estates technicians cover Arlington Heights, Elk Grove Village, and all of Chicagoland.

Chicagoland

Primary Region

24/7 Monitoring

Support Model

Hoffman Estates

Headquarters

Do We Support Your Business Area?

Contact LME Services to discuss availability for your location and needs.

Trusted By Clients

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Build A More Dependable IT Department

Ready for an IT department that keeps up with your growth? Tell us about your environment and meet an experienced LME specialist.

Contact Us Today

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For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.