Managed IT Services
Outsource day-to-day IT management, including infrastructure oversight, systems monitoring, helpdesk support, cybersecurity, licensing, backups, and user assistance through one coordinated team.
Give your business a dependable technology partner for daily support, cybersecurity, cloud management, backups, compliance, and strategic IT guidance. LME Services helps Chicagoland organizations keep systems running, secure, and online with practical, plain-English support. From helpdesk needs to complex migrations, our family-run team delivers coordinated services designed around your people, operations, and long-term goals.
Coordinated technology services covering support, security, cloud platforms, continuity, compliance, and strategic infrastructure needs.
Outsource day-to-day IT management, including infrastructure oversight, systems monitoring, helpdesk support, cybersecurity, licensing, backups, and user assistance through one coordinated team.
Give employees access to responsive remote and on-site assistance for troubleshooting, hardware, software, networks, performance issues, training, and routine technology questions.
Protect business systems with threat monitoring, detection and response, identity and access management, endpoint protection, security audits, SIEM, and recovery planning.
Back up servers, workstations, and cloud data with offsite replication, ransomware-resistant versioning, test restores, documented recovery objectives, and restoration support.
Manage Microsoft 365 security, users, groups, licensing, SharePoint, OneDrive, Teams, email, training, backups, audits, and ongoing platform administration.
Prepare organizations for HIPAA, ISO, SOC, and other requirements through risk assessments, policy development, gap analysis, monitoring, documentation, training, and audit coordination.
LME Services combines helpdesk assistance, proactive monitoring, cybersecurity, cloud management, backup readiness, compliance support, and technology projects into one coordinated offering. Businesses across Chicagoland can work with a familiar, family-run team instead of juggling disconnected providers. Our plain-English approach helps owners and office leaders make informed decisions while reducing technology downtime, workflow disruption, and security risk.
See how dependable IT support helps organizations stay secure, productive, and prepared for change.
Get a dedicated technology partner focused on continuity, security, and practical business outcomes.
A second-generation provider delivering relationship-focused service since 1994.
Human support and monitoring help Chicagoland businesses respond to issues when they arise.
IT management, cybersecurity, backups, telecom, and cloud support work together through one team.
Receive practical recommendations without unnecessary complexity or confusing technical language.
Experienced professionals provide responsive, security-focused technology guidance.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.
Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
An IT department manages the technology a business relies on every day. Responsibilities can include helpdesk support, network and system administration, cybersecurity, cloud platforms, user accounts, software and licensing, backups, disaster recovery, compliance, and technology planning. A managed IT provider performs these functions as an outsourced department, giving businesses access to coordinated expertise without building the entire function internally.
Talk with LME Services about your support, security, and technology goals.
LME Services provides managed IT support across Chicagoland and selected additional service areas.
Chicagoland
Primary Region
24/7 Monitoring
Support Model
Hoffman Estates
Headquarters
Contact LME Services to discuss availability for your location and needs.
4.9 out of 5 stars across 30 reviews.
5.0 rating across 17 customer reviews.
Recognized through long-term business relationships.
Tell us about your technology environment and connect with an experienced LME Services specialist.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.