24/7 IT Support
Get experienced technicians for remote troubleshooting, proactive monitoring, performance optimization, and on-site support when needed to resolve issues before they interrupt your team.
Keep your business productive, protected, and prepared with managed IT from LME Services. Our Chicago team combines responsive helpdesk support, 24/7 monitoring, cybersecurity, cloud management, and dependable backups under one practical plan. From Loop offices to growing suburban teams, we help reduce downtime, strengthen security, and make everyday technology easier to manage.
Integrated IT support, security, cloud tools, and recovery planning for Chicago organizations that need dependable day-to-day technology.
Get experienced technicians for remote troubleshooting, proactive monitoring, performance optimization, and on-site support when needed to resolve issues before they interrupt your team.
Protect endpoints, identities, email, and data with managed detection and response, SIEM oversight, access management, security audits, and 24/7 human monitoring.
Automated backups for servers, workstations, Microsoft 365, Google Workspace, and cloud data include offsite replication, ransomware-resistant versioning, and tested restores.
Keep Microsoft 365 secure and organized with deployment, licensing, user administration, Teams, SharePoint, OneDrive, training, backups, and email security support.
Plan and execute cloud migrations, infrastructure changes, data transfers, and system retirements with landscape analysis, testing, cutover support, and post-project assistance.
Modernize business communications with cloud phone installation, migrations, soft phone setup, network coordination, user training, monitoring, and ongoing 24/7 support.
LME Services gives Chicago businesses a single accountable partner for the technology work that keeps operations moving. We connect proactive monitoring, responsive support, cybersecurity, cloud administration, compliance guidance, and recovery planning into a practical managed IT strategy. Whether your team works from a downtown office, a warehouse, or multiple Chicagoland locations, you receive clear guidance, familiar support professionals, and technology aligned with your goals.
See how dependable support and security help organizations stay productive, protected, and ready for change.
Practical expertise and responsive support for businesses that need technology to work without added complexity.
Family-run since 1994, with decades of experience supporting evolving business technology needs.
Human support and continuous monitoring help Chicago teams address threats and technical issues promptly.
Familiar technicians and assigned leads provide consistent service and clearer accountability for your organization.
We explain recommendations clearly, helping local decision-makers make confident technology and security choices.
Experienced people focused on keeping your technology dependable.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.
Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
LME Services provides managed IT services for businesses in Chicago and throughout Chicagoland. The company is headquartered in Hoffman Estates and supports organizations with 24/7 helpdesk access, proactive monitoring, cybersecurity, Microsoft 365 management, backup and disaster recovery, VoIP, compliance support, and technology projects. Its team works with small and mid-sized organizations seeking a local, long-term IT partner.
Talk with our team about support, security, and your technology priorities.
Local, responsive managed IT support for organizations across Chicago and surrounding Chicagoland communities.
Chicagoland
Service Area
24/7
Support Availability
4.9/5
Google Reviews
Ask about managed IT coverage for your office or locations.
30 client reviews recognize responsive service.
17 reviews reflect strong client satisfaction.
Family-run technology support for decades.
Tell us about your users, systems, security concerns, or upcoming project. An LME Services specialist will discuss practical next steps and prepare a tailored recommendation.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.