Managed IT Services
Outsourced IT management for monitoring, helpdesk support, cybersecurity, backups, cloud systems, user training, compliance assistance, and issue resolution.
Keep your small business running with practical, responsive IT support from LME Services. From helpdesk troubleshooting and proactive monitoring to cybersecurity, cloud management, backup, and disaster recovery, our team provides plain-English guidance and dependable support. Serving businesses throughout Chicagoland and beyond, we help reduce downtime, protect sensitive information, and give owners confidence in their technology.
Flexible technology support covering daily operations, security, cloud systems, continuity planning, and strategic business improvements.
Outsourced IT management for monitoring, helpdesk support, cybersecurity, backups, cloud systems, user training, compliance assistance, and issue resolution.
Get instant access to technicians for troubleshooting, systems monitoring, performance optimization, user training, hardware maintenance, and remote or on-site assistance.
Protect business systems with threat monitoring, detection and response, security audits, identity management, endpoint protection, and recovery planning.
Automated backups for servers, workstations, and cloud data with offsite replication, ransomware-resistant versioning, test restores, and recovery planning.
Manage Microsoft 365 deployment, security, users, licensing, SharePoint, OneDrive, Teams, employee training, backups, and email administration.
Plan and manage Office 365, cloud, data, and infrastructure migrations through analysis, solution design, testing, cutover support, and post-migration assistance.
Small businesses need technology that works without adding unnecessary complexity. LME Services combines helpdesk access, proactive monitoring, cybersecurity, cloud administration, backup readiness, and project support through one familiar team. Our family-run approach delivers plain-English guidance and practical solutions for organizations across Chicagoland and other supported service areas, helping reduce disruption and protect day-to-day operations.
See how dependable technology support helps organizations improve security, continuity, and everyday operations.
Get a dedicated technology partner focused on practical guidance, security, and continuity.
A second-generation provider delivering relationship-focused service since 1994.
Human support and monitoring help Chicagoland businesses respond to issues whenever they arise.
Clear technology guidance helps business owners make informed decisions without unnecessary complexity.
Managed IT, cybersecurity, backup, cloud, and telecom support work together through one team.
Experienced people providing practical, security-focused technology guidance.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.
Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
Small-business IT support pricing depends on the support model, users, devices, and services required. LME Services lists fully managed services at $100–$250 per user per month, per-device support at $50–$150 per device per month, and break/fix support at $180–$280 per hour. Custom pricing is available after reviewing your environment and goals.
Talk with LME Services about your technology needs and priorities.
LME Services provides IT support across Chicagoland, Wisconsin Dells, and Charleston, South Carolina.
Chicagoland
Service Area
24/7 Support
Availability
Since 1994
Established
Contact LME Services to confirm availability for your business location.
Recognized across 30 Google reviews.
Highly rated across 17 GoodFirms reviews.
Family-run technology provider with longstanding experience.
Tell us about your technology needs and receive guidance on support options for your organization.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.