IT Support Services for Small Business

IT support services for small business that end the cycle of broken fixes and long waits. Local technicians, a family-run team, and over three decades of service.

IT technician assisting a small business team with technology support

Our IT Support Services

Growing past one-person IT? We cover daily operations, security, cloud, continuity planning, and the upgrades your business needs next.

Managed IT Services

Outsourced IT management for monitoring, helpdesk support, cybersecurity, backups, cloud systems, user training, compliance assistance, and issue resolution.

Helpdesk Remote Support

Get instant access to technicians for troubleshooting, systems monitoring, performance optimization, user training, hardware maintenance, and remote or on-site assistance.

Cybersecurity Services

Protect business systems with threat monitoring, detection and response, security audits, identity management, endpoint protection, and recovery planning.

Backup Disaster Recovery

Automated backups for servers, workstations, and cloud data with offsite replication, ransomware-resistant versioning, test restores, and recovery planning.

Office 365 Support

Manage Microsoft 365 deployment, security, users, licensing, SharePoint, OneDrive, Teams, employee training, backups, and email administration.

Technology Migrations

Plan and manage Office 365, cloud, data, and infrastructure migrations through analysis, solution design, testing, cutover support, and post-migration assistance.

Practical IT Guidance

Technology Support That Keeps Business Moving

When the same problem comes back every week, your provider is treating symptoms. We fix issues at the source with helpdesk, monitoring, security, cloud, and backup in plain English.

Technician providing small business IT support
Trusted By Businesses

Small Business Success Stories

Small businesses that left a slow provider found faster, steadier help with LME. See their results in security and daily operations.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Difference

Why Choose LME Services?

Switching IT providers should mean fewer surprises. LME brings transparent pricing, no surprise line items, and live answers when you call.

Family-Run

A second-generation provider delivering relationship-focused service since 1994.

24/7 Support

Human support and monitoring help Chicagoland businesses respond to issues whenever they arise.

Plain-English

Clear technology guidance helps business owners make informed decisions without unnecessary complexity.

Unified Services

Managed IT, cybersecurity, backup, cloud, and telecom support work together through one team.

Meet The LME Team

Outgrown the IT friend who helps when they have time? The same local technicians handle your account year after year and already know your setup.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

How much does IT support cost for a small business?

Small-business IT support pricing depends on the support model, users, devices, and services required. LME Services offers fully managed services and per-device support. Custom pricing is available after reviewing your environment and goals.

What is the best IT solution for a small business?

What does managed IT support include?

Can you support Microsoft 365 for our business?

Do you provide cybersecurity as part of IT support?

Can you help with backup and disaster recovery?

Do you offer support outside normal business hours?

Which businesses can use your IT support services?

Still Have IT Support Questions?

Talk with LME Services about your technology needs and priorities.

Areas We Serve

Waiting days for an out-of-town tech to show up leaves your whole team stuck. Hoffman Estates technicians come on site in Schaumburg, Arlington Heights, Elk Grove Village, and across Chicagoland.

Chicagoland

Service Area

24/7 Support

Availability

Since 1994

Established

Do We Support Your Area?

Contact LME Services to confirm availability for your business location.

Trusted & Established

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Get Practical IT Support For Your Business

Ready to stop waiting on your IT? Tell us what your business needs and we will lay out clear support options.

Contact Us Today

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For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.