Computer Support Services in Chicago

Computer support services in Chicago that get your team working again, fast. Family-run since 1994, LME Services pairs 24/7 human support with local technicians.

Technician providing computer support for a Chicago business

Our Computer Support Services

Outgrown the office tech who fixes things on the side? Get helpdesk, infrastructure, cloud, security, continuity, and project support.

Managed IT Services

Comprehensive outsourced IT management with helpdesk support, infrastructure oversight, monitoring, cybersecurity, backups, user training, and technology guidance for growing businesses.

Helpdesk & Remote Support

Access technicians for remote troubleshooting, systems monitoring, hardware and software support, performance concerns, user assistance, and on-site help when needed.

Remote Monitoring

Proactive monitoring identifies system issues and threats while a human support team helps diagnose and resolve problems before they create wider business disruption.

Cybersecurity Services

Protect business systems with threat detection and response, security audits, endpoint protection, identity and access management, SIEM, and security-focused recovery planning.

Microsoft 365 Support

Manage Microsoft 365 deployment, security configuration, users, licensing, SharePoint, OneDrive, Teams, employee training, backups, and email administration.

Backup & Recovery

Automated backups for servers, workstations, and cloud data include offsite replication, ransomware-resistant versioning, test restores, and documented recovery objectives.

Practical Local Support

Support That Keeps Work Moving

When the same problem comes back every week, someone isn't fixing it right. Our technicians solve it for good, on-site when remote fixes fall short.

IT professional supporting a Chicago office team
Trusted By Businesses

Client Success Stories

See how Chicago teams traded slow, patchwork help for support that shows up. Stories of secure, productive businesses ready for change.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Difference

Why Choose LME Services?

Tired of paying for IT that leaves you on hold? LME answers live, bills without surprises, and keeps your organization running securely.

Family-Run

A second-generation provider delivering personal service and long-term relationships since 1994.

24/7 Support

Human support and monitoring help Chicago businesses respond to technology issues whenever they arise.

Plain-English Guidance

Clear recommendations help business owners understand technology choices without unnecessary complexity.

Unified Protection

Managed IT, cybersecurity, backups, and cloud support work together through one local partner.

Meet The Chicago Team

Slow callbacks from a provider who barely knows you can cost a full workday. A local team that knows your setup picks up when you call.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What do computer support services include?

Computer support can include helpdesk assistance, remote troubleshooting, systems monitoring, hardware and software support, network infrastructure management, cybersecurity, cloud administration, backups, user training, and on-site support when needed. LME Services can combine these capabilities through managed IT services or provide focused help for specific technology needs, depending on your organization’s environment and goals.

Do you provide 24/7 computer support in Chicago?

Can you provide on-site as well as remote support?

Do you support Microsoft 365 and cloud systems?

Can computer support help protect against ransomware?

Do you offer backup and disaster recovery support?

How are computer support services priced?

What areas near Chicago does LME Services serve?

Need Help With Your Technology?

Talk with LME Services about practical support for your business.

Chicago Area Service Coverage

A dead workstation doesn't care how good your provider's remote tools are. Local technicians cover Chicago and nearby Chicagoland communities, so on-site help is close.

Chicago & Chicagoland

Primary Coverage

24/7 Human Support

Support Access

Hoffman Estates

Local Base

Do We Support Your Chicago Area Business?

Confirm service availability and discuss your technology environment with our team.

Trusted By Clients

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Get Reliable Computer Support

Whether you have outgrown your setup or your current provider, let's fix it. Tell us your needs and get practical guidance from LME Services.

Contact Us Today

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For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.