Managed IT Services
Comprehensive outsourced IT management with helpdesk support, infrastructure oversight, monitoring, cybersecurity, backups, user training, and technology guidance for growing businesses.
Keep your Chicago business productive, secure, and connected with responsive computer support from LME Services. Our team provides helpdesk assistance, remote monitoring, cybersecurity, cloud administration, backups, and on-site support when needed. With plain-English guidance and 24/7 human support, we help small and mid-sized organizations reduce technology disruption and stay focused on daily operations.
Practical computer support covering daily helpdesk needs, infrastructure, cloud systems, security, continuity, and strategic technology projects.
Comprehensive outsourced IT management with helpdesk support, infrastructure oversight, monitoring, cybersecurity, backups, user training, and technology guidance for growing businesses.
Access technicians for remote troubleshooting, systems monitoring, hardware and software support, performance concerns, user assistance, and on-site help when needed.
Proactive monitoring identifies system issues and threats while a human support team helps diagnose and resolve problems before they create wider business disruption.
Protect business systems with threat detection and response, security audits, endpoint protection, identity and access management, SIEM, and security-focused recovery planning.
Manage Microsoft 365 deployment, security configuration, users, licensing, SharePoint, OneDrive, Teams, employee training, backups, and email administration.
Automated backups for servers, workstations, and cloud data include offsite replication, ransomware-resistant versioning, test restores, and documented recovery objectives.
Chicago organizations can rely on LME Services for computer support that combines responsive helpdesk access with proactive monitoring, cybersecurity, cloud management, and recovery planning. Our team provides plain-English guidance for everyday technology decisions and helps reduce workflow disruption. From remote troubleshooting to on-site assistance when needed, we support small and mid-sized businesses with a familiar, security-first approach.
See how dependable technology support helps organizations stay secure, productive, and ready for change.
Get a practical technology partner focused on keeping your organization running securely.
A second-generation provider delivering personal service and long-term relationships since 1994.
Human support and monitoring help Chicago businesses respond to technology issues whenever they arise.
Clear recommendations help business owners understand technology choices without unnecessary complexity.
Managed IT, cybersecurity, backups, and cloud support work together through one local partner.
Experienced people provide practical, responsive support for local businesses.
CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.
Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.
Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.
Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
Computer support can include helpdesk assistance, remote troubleshooting, systems monitoring, hardware and software support, network infrastructure management, cybersecurity, cloud administration, backups, user training, and on-site support when needed. LME Services can combine these capabilities through managed IT services or provide focused help for specific technology needs, depending on your organization’s environment and goals.
Talk with LME Services about practical support for your business.
LME Services supports businesses throughout Chicago and nearby Chicagoland communities with responsive technology services.
Chicago & Chicagoland
Primary Coverage
24/7 Human Support
Support Access
Hoffman Estates
Local Base
Confirm service availability and discuss your technology environment with our team.
Rated 4.9 out of 5 across 30 reviews.
Rated 5.0 across 17 customer reviews.
Second-generation technology company founded in 1994.
Tell us about your technology needs and receive practical guidance from the LME Services team.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.