Managed Detection and Response

Protect your business with continuous threat monitoring, human oversight, and coordinated response from LME Services. Our managed detection and response capabilities combine MDR, SIEM, endpoint protection, identity and access management, and 24/7 SOC team oversight to help identify threats early, reduce disruption, and keep sensitive business systems secure without adding enterprise complexity.

Security operations team monitoring business cyber threats

Our Managed Detection and Response Services

Integrated cybersecurity services combine monitoring, detection, response, endpoint protection, and security oversight for business environments.

MDR Monitoring

Continuous managed detection and response combines advanced threat detection with human SOC oversight to identify suspicious activity and coordinate appropriate response.

SIEM Monitoring

Security information and event management helps consolidate relevant security activity so threats, anomalies, and potential incidents can be reviewed more effectively.

Endpoint Protection

Protect employee and business endpoints with managed cybersecurity support designed to help detect threats, strengthen defenses, and support coordinated response.

24/7 Security Oversight

Human Oversight For Emerging Threats

LME Services combines managed detection and response with 24/7 SOC team oversight of email, data, and employee systems. The service brings together advanced threat detection, SIEM, endpoint protection, identity and access management, security audits, and disaster recovery planning. Businesses receive a unified security partner focused on reducing ransomware risk, sensitive-data exposure, downtime, and operational disruption.

Analyst reviewing managed threat detection alerts
Trusted By Businesses

Client Security Success

See how practical, security-focused technology support helps organizations stay protected, operational, and confident.

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved ."

Shashi Narahari
The LME Services Difference

Why Choose LME Services?

Get practical cybersecurity guidance and responsive support from a unified managed technology partner.

Human Monitoring

24/7 SOC team oversight adds experienced human attention to managed detection and response capabilities.

Unified Security

MDR, SIEM, endpoint protection, identity management, and recovery planning work together through one partner.

Family-Run Service

A second-generation provider delivers dedicated team continuity and plain-English guidance for business leaders.

Local Expertise

LME supports Chicagoland businesses with security-first operations and familiar technicians who understand local needs.

Meet The LME Services Team

Experienced, family-run technology professionals support secure business operations.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Portrait of Shania Vernon, Customer Support and Business Operations at LME Services

Shania Vernon

Customer Support / Business Operations

Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.

Portrait of Ivan Chapa, Systems Engineer at LME Services

Ivan Chapa

Systems Engineer

Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.

Frequently Asked Questions

What is MDR in cybersecurity?

Managed Detection and Response, or MDR, is a cybersecurity service that combines technology with ongoing human monitoring and threat response. LME Services’ cybersecurity offering includes advanced threat detection, 24/7 SOC team oversight, SIEM, endpoint protection, identity and access management, and security audits. The goal is to identify suspicious activity and help coordinate an effective response before it creates greater business disruption.

What is the difference between SIEM and UTM?

What does managed detection and response include?

Why should a business use MDR instead of monitoring alone?

Can MDR protect Microsoft 365 and employee systems?

Does LME Services provide 24/7 security support?

How much does managed detection and response cost?

How do we get started with MDR services?

Questions About Your Security Coverage?

Talk with LME Services about practical detection and response support.

Areas We Serve

LME Services provides managed detection and response support across its listed service areas.

Need Managed Security Support?

Confirm service availability and discuss your organization’s security needs.

Trusted & Recognized

Awards and Recognition

LME Services Google review recognition

Google Reviews

Rated 4.9 out of 5 across 30 reviews

LME Services GoodFirms review recognition

GoodFirms Reviews

Rated 5.0 across 17 GoodFirms reviews

24/7 SOC monitoring trust indicator

24/7 SOC Monitoring

Continuous human security oversight for business systems

Strengthen Your Security Operations

Share your security concerns with LME Services and learn how managed detection and response can support your business.

Contact Us Today

For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.