ISO Gap Analysis
Review existing processes, documentation, and controls to identify gaps between current operations and ISO 9001 quality management expectations.
Build a clearer path to ISO 9001 readiness with practical consulting from LME Services. Our team helps organizations assess current processes, identify documentation and control gaps, improve operational consistency, and prepare for certification activities. With experience supporting Chicagoland businesses and related compliance needs, LME provides plain-English guidance designed to make quality management requirements easier to understand and implement.

Practical compliance support for assessing, documenting, implementing, and improving quality management processes.
Review existing processes, documentation, and controls to identify gaps between current operations and ISO 9001 quality management expectations.
Develop and organize policies, procedures, and supporting records that help create a more consistent, understandable quality management system.
Prepare teams for certification activities through implementation guidance, staff training, evidence organization, and coordination with external auditors.
ISO 9001 consulting can help your organization turn quality requirements into repeatable, documented practices. LME Services supports gap analysis, policy development, control implementation, staff training, and coordination with third-party auditors. The team explains complex compliance work in plain English and can align ISO support with broader cybersecurity and compliance needs for businesses in Chicagoland and other supported areas.

See how practical technology and compliance guidance helps organizations improve readiness and operational confidence.
LME combines compliance guidance with practical technology experience and responsive client support.
Understand ISO requirements through practical explanations without unnecessary technical or compliance jargon.
Support extends across ISO, SOC, HIPAA, cybersecurity, risk assessment, documentation, and audit coordination needs.
A family-run provider supporting Chicagoland businesses with familiar teams and long-term client relationships.
Connect quality initiatives with security, technology, monitoring, and operational controls through one experienced partner.
A second-generation team focused on practical, dependable business technology guidance.

CEO
Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Founder
Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Customer Support / Business Operations
Shania Vernon supports LME Services' clients through customer support and business operations, playing a key role in ensuring smooth day-to-day interactions between the company and the businesses it serves. She helps coordinate client communications and operational processes, contributing to LME's reputation for dependable, responsive service across the Chicagoland area. Shania works behind the scenes to ensure that clients receive timely assistance and that internal operations run efficiently, supporting the company's broader mission of keeping businesses running without disruption. Her attention to detail and dedication to client satisfaction reflect LME's family-run values of long-term relationships and practical, straightforward service. Shania is an essential part of the team that helps small and mid-size businesses feel confident in their technology partner.

Systems Engineer
Ivan Chapa serves as Systems Engineer at LME Services, acting as a lead technical resource for clients throughout the Chicagoland area. He is frequently recognized in client testimonials for his reliable 24/7 support and consistent follow-through on technical issues, ensuring businesses stay secure and operational at all times. Ivan's expertise spans managed IT services, systems monitoring, and troubleshooting, allowing him to resolve complex technical challenges efficiently while communicating clearly with clients. His hands-on approach and commitment to responsiveness align with LME's mission of ensuring clients are never caught off guard by technology issues. Ivan plays a critical role in maintaining the dependable, security-focused service that has defined LME Services' reputation for over three decades.
ISO 9001 consulting fees vary according to the organization’s size, current documentation, process complexity, implementation needs, and requested audit support. A consultant may scope work around a gap analysis, documentation, staff training, control implementation, or certification preparation. LME Services provides compliance support and custom quotes based on scope, so the most useful first step is a discovery discussion about your current quality processes.
Talk with LME Services about your quality and compliance goals.
LME Services supports ISO and compliance needs across its stated service areas, subject to project scope and availability.
Chicagoland
Primary Reach
Hoffman Estates
Headquarters
Local And Remote
Support Model
Contact LME Services to discuss your location and ISO consulting requirements.
Longstanding family-run technology and compliance support experience.
4.9 out of 5 stars across 30 Google reviews.
5.0 rating across 17 GoodFirms reviews.
Share your current goals and compliance questions so LME Services can discuss a practical next step.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.
For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.