Healthcare IT Support Services

Healthcare IT support that keeps patient systems secure, connected, and running. A family-run team since 1994 gives your practice local technicians and plain-English HIPAA guidance.

Healthcare IT technician supporting secure clinical technology systems

Our Healthcare IT Services

A growing practice needs a full IT department, not one overworked person. We cover compliance, security, continuity, cloud systems, and daily support.

Compliance Management

Prepare for HIPAA and other regulatory requirements through risk assessments, policy development, gap analysis, compliance monitoring, documentation, and staff training.

Cybersecurity Services

Protect healthcare systems and sensitive information with threat monitoring, endpoint protection, identity management, security audits, SIEM, MDR, and recovery planning.

Backup & Recovery

Support data resilience with automated backups, offsite replication, ransomware-resistant versioning, test restores, and documented recovery objectives for cloud and business systems.

Managed IT Services

Outsource infrastructure management, systems monitoring, user support, cloud administration, backup coordination, cybersecurity, and compliance assistance to one dependable team.

Remote IT Support

Get access to helpdesk technicians for remote troubleshooting, performance optimization, systems monitoring, user training, and support for hardware, software, and networks.

24/7 Monitoring

Identify technology issues and threats proactively through continuous infrastructure monitoring paired with human support to help limit downtime and operational disruption.

Security-First Support

Technology Support Built Around Care

When your provider keeps patching the same glitches, staff end up working around IT instead of focusing on patients. One team handles compliance, security, backups, monitoring, and helpdesk.

IT specialist securing healthcare organization technology
Trusted By Organizations

Client Success Stories

See how healthcare organizations that outgrew their old setup improved security and daily operations. Their stories show what steady support looks like.

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades

"LME is has an amazing team and have been great development partners on all our projects. They deliver on time and keep us updated frequently on what they are doing!!!"

Marlan Walker
Marlan Walker

"LME has proven to be an exceptionally reliable partner for us, consistently delivering high-quality results across a diverse range of projects. Joe is always offering helpful suggestions and making sure issues are resolved."

Shashi Narahari
Shashi Narahari

"When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks."

David Schuelke
David Schuelke

"We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart."

Jason Bergen
Jason Bergen

"We are not IT savvy people and wanted the best equipment within our budget with the easiest set-up and usage possible, so we could focus our time on our legal clients. They’ve helped optimize our technology and simplify it down to something that is easy for us to use."

Lara Cleary
Lara Cleary

"I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help."

Patty Lovelady
Patty Lovelady

"Thanks to LME Services’ efforts, our workflow issues are finally resolved. We’ve worked with other IT companies but they lacked the oversight we needed. Leon and his team collaborate seamlessly with us and make sure we know someone cares."

Travis Penfield
Travis Penfield

"They deliver on a wide-breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone."

George Dades
George Dades
The LME Difference

Why Choose LME Services?

Patients cannot wait while you sit on hold with your IT provider. LME answers live, bills transparently, and assigns a team that knows healthcare.

Healthcare Awareness

Support includes HIPAA-related compliance guidance and security practices relevant to sensitive healthcare information.

24/7 Support

Human monitoring and support help identify issues quickly and reduce technology disruption for critical operations.

Family-Run Service

A second-generation provider delivers dedicated relationships and plain-English guidance rather than impersonal complexity.

Unified Expertise

One team can coordinate managed IT, cybersecurity, backups, cloud systems, compliance, and helpdesk support.

Meet The LME Services Team

The same experienced team supports your practice, so you are not re-explaining your systems. They know your setup and your compliance needs.

Portrait of Joe Engelking, CEO of LME Services

Joe Engelking

CEO

Joe Engelking serves as CEO of LME Services, proudly carrying forward the standard of service excellence his father, Leon, established in 1994. Based at the company's Hoffman Estates headquarters, Joe leads new business development and client relationships across the Chicagoland area, ensuring every organization receives technology solutions tailored to their unique needs. As a second-generation leader, he blends decades of family expertise with a forward-thinking approach, championing the integration of AI and automation into client operations to improve efficiency and security. Joe is deeply committed to LME's mission of practical, plain-English technology guidance, working closely with small and mid-size businesses, law firms, and financial services companies. His leadership reflects a genuine dedication to keeping clients running, secure, and confident in their technology partner.

Portrait of Leon Engelking, Founder of LME Services

Leon Engelking

Founder

Leon Engelking is the Founder of LME Services, having launched the company in 1994 after a career at IBM during the early rise of Microsoft and personal computing. Recognizing an underserved population of business owners who needed dependable, practical IT support as internet adoption emerged, Leon built LME from the ground up to meet that need. Over more than three decades, he guided the company through major technology shifts, including ransomware growth, cloud computing adoption, and the transition to remote work. His vision established LME's family-run culture and its commitment to long-term client relationships throughout Chicagoland. Leon's legacy continues to shape the company's values of security-first operations and dedicated, personalized service for small and mid-size businesses across the region.

Frequently Asked Questions

What is a health IT system?

A health IT system is the collection of technology used to support healthcare operations, information handling, communication, and security. It can include computers, networks, cloud applications, email, file systems, backup tools, user accounts, cybersecurity controls, and compliance processes. LME Services helps organizations manage and protect this technology through integrated IT support, monitoring, security, backup, and compliance services.

What does a healthcare IT tech do?

Can LME Services help with HIPAA compliance?

What healthcare cybersecurity services are available?

How does healthcare backup and disaster recovery work?

Can you provide 24/7 healthcare IT support?

Can you support Microsoft 365 and cloud systems?

How do we get started with healthcare IT support?

Have More Healthcare IT Questions?

Talk with LME Services about your systems, security, and support needs.

Healthcare IT Service Areas

A busy practice can't wait days for a tech when an exam room computer goes down. Our Hoffman Estates technicians provide local, on-site help for practices across Chicagoland.

Chicagoland

Primary Region

Hoffman Estates

Headquarters

24/7 Support

Availability

Need Support In Your Area?

Ask LME Services about availability for your organization and technology environment.

Trusted By Clients

Awards and Recognition

GoodFirms Best Company to Work With badge

GoodFirms Best Company to Work With

Recognized by GoodFirms in 2023 for a client-first approach to IT support.

UpCity Top IT Provider badge

UpCity Top IT Provider

Featured on UpCity among top-rated managed IT services providers in Chicago.

Clutch Top Managed Service Provider Illinois 2024 badge

Clutch Top Managed Service Provider Illinois 2024

Ranked by Clutch as a top managed service provider in Illinois for 2024.

Build A More Secure IT Foundation

Outgrown your healthcare IT or tired of a provider who keeps you waiting? Tell us about your environment and we will outline next steps.

Contact Us Today

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For immediate assistance, feel free to give us a direct call at 847-496-5196. You can also send us a quick email at info@lmeservices.com.