I recently had an issue where I had used Acronis clone to image Windows 10 from a SATA HDD over to SanDisk SSD and after the cloning the Dell OptiPlex 3040 would not boot up. I googled and got all the usual answers, run MBR fixes, try cloning with different software and hard drives, … Read more
Identity theft protection firm LifeLock recently fixed a vulnerability on its site that exposed their customer’s email addresses to anyone with a basic understanding of how to use a web browser. Lifelock, more like LifeUnlock, am I right… Sorry about that… Bad Pun aside, here’s what happened on LifeLock’s website The email addresses of LifeLock … Read more
The important item to note is that when Multi-Factor Authentication is turned on, your regular Office 365 password will not work when you attempt to add (or resume using) your computer, phone or tablet. To connect your Office 365 Hosted Exchange Email to your new device, you have to create an APP PASSWORD for … Read more
How LME’s Website Got to 200 Daily Visitors and Yours Can Too When I took over our website we had zero visitors. It had our company name a picture of our restored 66′ Dodge Charger. So one of my first points of action was to learn about SEO, get a basic understanding of WordPress … Read more
The U.S. Department of Health and Human Services ruled that The University of Texas MD Anderson Cancer Center violated the HIPAA Act and was ordered to pay $4.3 million to the OCR. MD Anderson is both a degree-granting academic institution and a comprehensive cancer treatment and research center located in Houston. The OCR investigated … Read more
Here is how to fix when Gmail or Microsoft 365 are treating your work domain emails like spam You are likely going into spam because your email domain’s hosted DNS records, specifically your SPF, DMARC or DKIM Records are not setup correctly. Why does GMAIL flag your email as spam? Gmail, Yahoo, and … Read more
People that have tech issues often forget why an error occurred when they explain it to us later (or things will work without issue when they try to show us). All you have to do to RECORD your entire screen is use the Steps Recorder. OR you can snap a picture of your issue with the … Read more
You need to turn on 2 Factor Authentication pronto because its the only way to A) know if someone is trying to get in and B) if someone has your password. Here’s a quick story about someone who always rebuked turning on 2FA: A client has a cloud email system that they’ve used … Read more
To begin understanding how to choose an IT Managed Services Provider, you need to understand what the heck an MSP is in the first place. Simply put, an MSP is an I.T. Consulting company that charges you a monthly fee for your tech support. If you try to purchase software nowadays you’ll see that … Read more
Prairie Contractors, Inc. – General Contractor Prairie Contactors, a general contractor and construction services company, had the goal of transitioning their IT Services and Tech Management away from break/fix hourly IT Support to Managed IT Services. THE CHALLENGE Prairie Contractors had gotten into a common scenario of piece meal IT support, where … Read more
