IT support for Schaumburg and the northwest suburbs, from the team next door.
Our office is minutes away in Hoffman Estates. Help desk, security, backups, and Microsoft 365 for Schaumburg businesses, from $75 per user per month.
IT support for Schaumburg, from a team in Hoffman Estates.
A live person answers 24/7; after hours we open a ticket and contact our after-hours support. Plans start at $75 per user per month. Email-only users cost less. Free assessment.
- Managed IT, help desk, security and backups
- Family-run since 1994
- One-year agreement with a 90-day opt-out
Rated 4.9 out of 5 on Google.
▶Watch: Is your IT holding your business back?Managed IT in Schaumburg, answered directly
By Joe Engelking, CEO. Updated October 2026.
| Fact | Detail |
|---|---|
| Provider | LME Services, a family-owned managed IT and cybersecurity company |
| Founded | 1994, by Leon Engelking (formerly of IBM) |
| CEO | Joe Engelking |
| Headquarters | 1265 Freeman Road, Hoffman Estates, IL 60192 |
| Phone | 847-496-5196 |
| Local presence | Served from our Hoffman Estates office. Schaumburg clients include Kelley, Kelley & Kelley, Robert Kaplan Law, and Trickster Cultural Center |
| Services | Managed IT, cybersecurity, backup and disaster recovery, business phone systems, compliance support (HIPAA, SOC 2, ISO) |
| Support | 24/7 monitoring, remote help, and on-site support when needed |
| Google rating | 4.9 out of 5 from 30 reviews |
| Agreement | One-year agreement with a 90-day opt-out |
| First step | Free assessment |
What does managed IT cost for a Schaumburg business?
Plans start at $75 per user per month, and email-only users who have no computer cost less. The exact price depends on your users, devices, and security needs. After a short discovery call we send a written quote, and there are no surprise line items. Service runs on a one-year agreement with a 90-day opt-out.
How close are you to Schaumburg businesses?
Our headquarters at 1265 Freeman Road in Hoffman Estates is minutes from Schaumburg, including the Woodfield and Golf Road corridors. That makes an on-site visit a short drive. Many issues are fixed remotely first, and we come on site when remote help is not enough.
What IT services do Schaumburg businesses need most?
Most of our Schaumburg clients need a dependable help desk, security that stops ransomware and phishing, backups that are tested, and Microsoft 365 managed properly. Law firms and medical practices also need compliance support such as HIPAA. We build those into one plan.
Which Schaumburg businesses do you support?
Clients in Schaumburg include Kelley, Kelley & Kelley and Robert Kaplan Law, both law firms, and Trickster Cultural Center, a non-profit. We also support firms across the northwest suburbs in accounting, financial services, manufacturing, and healthcare.
| Topic | Nearby team (LME) | Distant provider |
|---|---|---|
| On-site visits | A short drive from Hoffman Estates | Scheduled in advance, with travel time |
| First response | Phone or remote session from a team that knows your setup | Often a shared queue |
| Price basis | From $75 per user per month | Varies |
| Contract | One year with a 90-day opt-out | Often longer terms |
| Who you reach | A dedicated team | Often whoever is on the queue |
Verizon’s 2025 Data Breach Investigations Report found ransomware in 88% of breaches at small businesses, compared with 39% at large organizations.
Source: Verizon 2025 DBIRSchaumburg and nearby
We serve Schaumburg from our Hoffman Estates office and support businesses across the northwest suburbs.
What is included
- IT help desk, remote and on site
- Cybersecurity and endpoint protection
- Backup and disaster recovery with tested restores
- Microsoft 365 support
- HIPAA and SOC 2 compliance
- Co-managed IT alongside your own staff
Industries we support
More questions about IT in Schaumburg
Our agreement is one year with a 90-day opt-out.
Start with a free assessment. We learn how many people you have and what systems you use, review your security and backups, and send a written quote. Then we onboard your staff so they know exactly how to reach us.
We monitor systems around the clock, and urgent problems outside business hours can reach a person who can act.
Yes. Our co-managed IT service adds help desk coverage, security, or project help while your own person keeps control of what they run.
Layers: multi-factor sign-in, endpoint protection watched around the clock, patching, email filtering, staff training, and backups that are tested so you can actually restore. An IT assessment shows which layers you are missing.
Yes. We help prepare policies, controls, and evidence for HIPAA, SOC 2, and ISO. For SOC 2, an independent CPA firm performs the attestation.
We plan the changeover with you: document what you have, take over administrative access, deploy monitoring and security tools, and onboard your staff, starting with the highest-risk items so work is not interrupted.
Your competitors are already using AI. Every week you wait, they pull further ahead.
While your team spends hours on email, quotes, scheduling and follow-up, the business down the street is letting AI handle the busywork. The AI Quick-Win Assessment shows you where AI will pay off in your business, which tools are safe for your data, and what to switch on first.
Example only: 5 hours a week for 48 weeks at $40 an hour. Your results depend on your team, tasks and tools. We estimate the numbers with you and never guarantee savings.
A 45-minute conversation about where your hours and dollars go: email, quotes, scheduling, follow-up and reporting.
A short report with quick wins ranked by impact and effort, real tool prices, estimated hours saved and the risks to avoid.
A 30-minute review call and a four-day starting plan, about 10 to 15 minutes a day. We can set it up for you or train your team.
Questions about your IT? Call 847-496-5196 or get a free IT assessment.