Managed IT for Arlington Heights, without the big-city price tag.
The same enterprise-grade IT as a downtown Chicago firm, at pricing built for the Northwest suburbs.
Managed IT in Arlington Heights, answered directly
By Joe Engelking, CEO. Updated October 2026.
| Fact | Detail |
|---|---|
| Provider | LME Services, a family-owned managed IT and cybersecurity company |
| Founded | 1994, by Leon Engelking (formerly of IBM) |
| CEO | Joe Engelking |
| Headquarters | 1265 Freeman Road, Hoffman Estates, IL 60192 |
| Phone | 847-496-5196 |
| Local presence | Served from our Hoffman Estates office, with on-site support available |
| Services | Managed IT, cybersecurity, backup and disaster recovery, business phone systems, compliance support (HIPAA, SOC 2, ISO) |
| Support | 24/7 monitoring, remote help, and on-site support when needed |
| Google rating | 4.9 out of 5 from 30 reviews |
| Agreement | One-year agreement with a 90-day opt-out |
| First step | Free assessment |
What does managed IT cost for an Arlington Heights business?
We price managed IT as a flat monthly plan based on your people, devices, and what you need to protect, so there is no one-size price. After a short discovery call we send a quote the same day. There are no surprise line items. Service runs on a one-year agreement with a 90-day opt-out.
How is managed IT in Arlington Heights different from hiring a downtown Chicago firm?
You get the same depth of support without paying for downtown overhead. We are built around Northwest suburb businesses, with flat, predictable pricing and a local team in nearby Hoffman Estates instead of a call center. On-site visits are a short drive, not a trip from the city.
What IT needs do Arlington Heights professional and healthcare-adjacent offices have?
Offices that handle client or patient information need secure email, tested backups, and access controls, and often HIPAA or similar compliance support, along with fast help when staff are stuck. We include cybersecurity, backup, and compliance support in our plans instead of selling them as upsells.
Can we switch IT providers in Arlington Heights without downtime?
Yes, with a planned transition. We build and test the new environment alongside your existing one, confirm you own your accounts, and cut over on a planned date. Most transitions take two to four weeks from kickoff to cutover, depending on your environment and how much documentation your current provider shares.
| Topic | LME Services | Distant or remote-only provider |
|---|---|---|
| Pricing compared with downtown Chicago firms | Suburb pricing, no downtown overhead | Priced for downtown clients |
| On-site help | Same-day on-site support when needed | Dispatched from far away, or remote only |
| Who answers | A local team, not a call center | Often a call center or ticket queue |
| Pricing | Flat, predictable monthly plan | Often hourly or per-ticket billing |
| Security and backups | Included in the plan | Often sold as extras |
| Contract | One-year agreement, 90-day opt-out | Often a multi-year term |
Who we support near Arlington Heights
Arlington Heights sits in the middle of the professional-services corridor we serve. Nearby firms we support include Hansen & Cleary in Northbrook, James G. Dades & Company in Skokie, and the American Board of Psychiatry and Neurology in Buffalo Grove.
Built for the Northwest suburbs.
Proactive IT support
Monitoring and maintenance that catches problems before they disrupt your business.
Security built in
Cybersecurity, backup, and compliance support included standard, not sold as an upsell.
SMB-friendly pricing
Flat, predictable pricing built for the Northwest suburb business community, not a downtown enterprise budget.
Coverage for Arlington Heights businesses.
Local support, without the downtown markup.
Arlington Heights businesses don’t need — or want to pay for — the overhead of a downtown Chicago IT firm. We bring the same depth of support at pricing built for the Northwest suburbs.
Downtown character, suburb pricing.
Arlington Heights mixes a walkable downtown with offices along Rand Road and Route 53 — storefronts that can't afford downtime and firms handling sensitive client data every day.
Real businesses, real relationships.
“When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks.”
“They deliver on a wide breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone.”
Common questions
We serve businesses in Arlington Heights and the surrounding Northwest suburbs — it’s a core part of our service area.
We’re built around the SMB Northwest suburb market — flat, predictable pricing without the downtown overhead.
Mostly small and mid-size businesses — the size company we’ve supported for over 30 years.
It is a one-year agreement with a 90-day opt-out. You stay because it’s working, not because you’re locked in.