IT built for one of the busiest industrial parks in the country.
Home to one of the largest industrial parks in the U.S. — we support the office and the floor.
Managed IT in Elk Grove Village, answered directly
By Joe Engelking, CEO. Updated October 2026.
| Fact | Detail |
|---|---|
| Provider | LME Services, a family-owned managed IT and cybersecurity company |
| Founded | 1994, by Leon Engelking (formerly of IBM) |
| CEO | Joe Engelking |
| Headquarters | 1265 Freeman Road, Hoffman Estates, IL 60192 |
| Phone | 847-496-5196 |
| Local presence | Served from our Hoffman Estates office. Elk Grove Village clients include Andrews Paperboard, Hartmann Electric, and O’Hare Mechanical |
| Services | Managed IT, cybersecurity, backup and disaster recovery, business phone systems, compliance support (HIPAA, SOC 2, ISO) |
| Support | 24/7 monitoring, remote help, and on-site support when needed |
| Google rating | 4.9 out of 5 from 30 reviews |
| Agreement | One-year agreement with a 90-day opt-out |
| First step | Free assessment |
What does managed IT cost for an Elk Grove Village business?
We price managed IT as a flat monthly plan based on your people, devices, and what you need to protect, so there is no one-size price. After a short discovery call we send a quote the same day. There are no surprise line items. Service runs on a one-year agreement with a 90-day opt-out.
How is IT for an Elk Grove Village industrial business different?
A front-office outage and a floor-level system going down are different emergencies. Industrial and logistics businesses also lose more per hour of downtime, which makes ransomware especially costly. We cover both the office and the operational side, and plan backups and recovery around how long you can afford to be down.
What happens if ransomware hits and there is no usable backup?
Whatever changed since the last good backup is gone, and no one can recover it. We take calls from owners in exactly this spot. That is why we build tested, offsite backups and a documented recovery plan before an attack, so the next bad day is a restore and not a disaster.
How do I get ready for a customer or insurer security questionnaire?
Customers, insurers, and regulators increasingly send detailed security questionnaires. Gather your policies, tools, backup details, and training records, then complete it with the person who manages your IT. We fill these out with clients and take responsibility for the answers, then make sure what was claimed is actually in place.
| Topic | LME Services | Distant or remote-only provider |
|---|---|---|
| Office and floor coverage | Both covered by one team | Office computers only |
| On-site help | Same-day on-site support when needed | Dispatched from far away, or remote only |
| Who answers | A local team, not a call center | Often a call center or ticket queue |
| Pricing | Flat, predictable monthly plan | Often hourly or per-ticket billing |
| Security and backups | Included in the plan | Often sold as extras |
| Contract | One-year agreement, 90-day opt-out | Often a multi-year term |
How we handle a 20-page security questionnaire
Hartmann Electric does work at O’Hare Airport, so they have to meet certain regulatory standards to win jobs. They get sent 20-page questionnaires full of questions about SIEM, log retention, RMM, patch management, and firmware updates.
We fill them out with them, take responsibility for the answers, and make sure they are actually compliant with what they filled out. More on security questionnaires and compliance.
Joe Engelking, CEO
Built for office and floor, together.
Office & warehouse coverage
IT support that covers both the front office and the operational systems running on the floor.
Ransomware-aware security
Industrial and logistics businesses are frequent ransomware targets — we build protection with that reality in mind.
Proactive support
Monitoring and maintenance that catches problems before they cost you production time.
Coverage for Elk Grove Village businesses.
An industrial park needs more than office IT.
Elk Grove Village’s business community includes some of the densest industrial and logistics operations in the region. We build support that understands the difference between a front-office outage and a floor-level system going down.
Office IT and floor IT, same team.
Elk Grove Village runs one of the largest industrial parks in the country. A front-office outage and a floor-level system going down are different emergencies — we treat them that way.
Trusted by local businesses.
From paperboard manufacturing at Andrews Paperboard to the electrical contracting work at Hartmann Electric and the mechanical operations at O'Hare Mechanical, Elk Grove Village's industrial businesses trust us to keep both the front office and the production floor running without interruption.
Real businesses, real relationships.
“I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help.”
“We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart.”
Common questions
Yes — Elk Grove Village’s business mix includes a lot of industrial and logistics operations, and our support is built with that in mind.
Attackers know downtime costs industrial operations more, which makes them more likely to pay quickly — we build protection around that specific risk.
Small and mid-size businesses across both office and industrial operations.
It is a one-year agreement with a 90-day opt-out. You stay because it’s working, not because you’re locked in.