To pause Microsoft Office 365 Entra or Azure AD Connect, you will need to run a Powershell command because simply disabling services will not work.
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To start pausing your Entra Connect service right click on Windows PowerShell from your computer and select RUN AS ADMINISTRATOR.
If you don’t already have the Exchange Online Module, copy and run the following PowerShell command:
Install-Module MSOnline
Run this command and user admin credentials to connect to Office 365″
Connect-MsolService
To disable Entra Connect run this command:
Set-MsolDirSyncEnabled -EnableDirSync $false
If you want to turn synchronization back on run this powershell command:
Set-MsolDirSyncEnabled -EnableDirSync $true
To check whether Entra synchronization is on or off you must login to Office 365 and if you see a cloud then the sync is still enabled (you may have to adjust the columns to see the sync status)
Per reddit, if you get the error Set-MsolDirSyncEnabled : You cannot turn off Active Directory synchronization you will simply have to wait for the initial synchronization to finish
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This is how to Pause Azure AD / Entra Connect Sync
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This fix is part of our full Microsoft 365 & Outlook Troubleshooting Guide.
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