Office 365, fully managed after you've already migrated.
Once you're on Microsoft 365, someone still has to manage it — users, permissions, SharePoint, Teams, and licensing. We handle the day-to-day so it keeps working the way it should.
Office 365 support, answered directly
By Joe Engelking, CEO. Updated October 2026.
What does managed Microsoft 365 support cost for a small business?
We price it as a flat monthly plan based on your people, devices, and what you need to protect, so there is no one-size price. After a short discovery call we send a quote the same day. There are no surprise line items, and you will know what you are paying before you start.
What does managed Microsoft 365 support include?
It covers licensing and user management, security settings such as multifactor authentication, email and spam protection, support for Outlook, Teams, SharePoint, and OneDrive, and backup of your Microsoft 365 data. A managed approach means someone is responsible for the whole tenant, not only for fixing problems after they happen.
Which Microsoft 365 license does a small business need?
Many small businesses choose Business Standard for the full Office apps and Teams, or Business Premium when they also want advanced security and device management. The right license depends on your security needs and how many devices you manage, and we can review your current licenses for waste or gaps.
How do I secure Microsoft 365?
Require multifactor authentication for every user, block legacy sign-in methods, limit admin accounts, protect email against phishing, monitor sign-ins for unusual activity, and back up your data separately from Microsoft. Most compromises start with a stolen password, so these steps close the biggest gap.
| Area | What managed support covers | If it is left unmanaged |
|---|---|---|
| Licensing | Right licenses for each user, reviewed regularly | Paying for unused licenses or missing features |
| Security | Multifactor authentication and monitored sign-ins | Accounts open to takeover |
| Email and Teams | Support and protection for daily work | Problems fixed only after staff complain |
| SharePoint and OneDrive | Files organized, shared safely, and supported | Files scattered and over-shared |
| Backup | Microsoft 365 data backed up separately | Single copy of your data |
What happens when a migration is left half done
Prairie Contractors in Frankfort, Illinois had an outside technician set up Office 365 and move them to the cloud. He failed midstream. Nothing had been migrated, and the team lost access to all of their old email.
We took over, ran the full migration properly, and set up Office 365 the right way, then added RMM automations, backups, security, and help desk. More on what a proper migration includes.
Joe Engelking, CEO
Ongoing management, not just a help desk ticket.
Users, groups & mailboxes
Onboarding, offboarding, permissions, and mailbox management handled without you having to think about it.
SharePoint, OneDrive & Teams
File systems, collaboration tools, and communication platforms kept organized and running smoothly.
Licensing & security
The right licenses for the right users, with security settings configured to actually protect your data.
What's covered.
- User, group & mailbox management
- SharePoint & OneDrive administration
- Teams & communication support
- Licensing management (right seats, right cost)
- Employee training on the tools you're paying for
- Backup & disaster recovery for your Microsoft 365 data
Migrated already? We can take it from here.
If you migrated to Microsoft 365 on your own — or with another provider — we can step in and manage it going forward. And if you haven't migrated yet, our <a href="https://lmeservices.com/office-365-migration-services/">Office 365 migration service</a> handles the move itself first.
Real businesses, real relationships.
“When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks.”
“We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart.”
Common questions
Yes — we support businesses on Microsoft 365 whether or not we handled the original migration.
Both — we make sure you're on the right license tier for each user, so you're not overpaying or under-provisioned.
Yes — SharePoint, OneDrive, and Teams administration are all part of standard Office 365 support.
It should be — Microsoft doesn't fully protect you from accidental deletion or ransomware on its own, so we back up that data separately as part of support.