Client: Hatch Dispensary | Industry: Retail
Hatch Dispensary operates multiple retail locations across the Chicagoland area. As a cash-heavy, heavily-regulated retailer, they needed stronger cybersecurity standards without slowing down staff or point-of-sale uptime.
The Challenge
- Needed a security approach that wouldn’t hinder retail staff or interrupt point-of-sale reliability.
- Insecure POS systems, email, and SharePoint data left multiple operational gaps.
- State regulatory requirements demanded documented safeguards for staff and customer protection.
The Solution
- Ran a Cybersecurity Risk Assessment and presented findings across every location.
- Deployed RMM agents for encryption, patching, and monitoring on every company computer.
- Wrote employee and consultant handbooks and set up breach notification procedures with a designated Privacy and Security Officer.
- Enabled 2FA on every email account and rolled out a secure Wi-Fi 6 network across locations.
- Deployed a CATO cloud firewall and 24×7 SOC-monitored endpoint detection, and replaced browser-stored passwords with secure password management.
- Rolled out Privilege Access Management for software installs and documented incident-response procedures.
The Results
Hatch now runs proactive cybersecurity across every location, significantly lowering breach risk while keeping point-of-sale systems fast and reliable for staff and customers.