A VoIP Phone Service Provider

Modern business phone systems, installed and managed for you.

Phone system migrations, ongoing support, and modern communications tools — so your team stays connected without legacy hardware headaches.

Joe Engelking, LME Services
Straight answers

Business VoIP, answered directly

By Joe Engelking, CEO. Updated October 2026.

How much does a business VoIP phone system cost?

VoIP is usually billed per user per month, plus any desk phones you choose to buy. The total depends on how many people you have, which features you need, and your internet connection. We quote it after a short conversation about how your team actually uses the phones, with no surprise line items.

What do I need to switch to VoIP?

You need a reliable internet connection with enough bandwidth, a network set up to prioritize voice traffic, and either desk phones or softphone apps for your staff. You also need a plan to move your existing numbers. We handle the network, installation, migration, and training so the switch is smooth.

What happens to my phones if the internet goes down?

Calls can be forwarded automatically to mobile phones, and a backup internet connection can keep the system running. Without a plan, an outage can take the phones down with it. We design for this up front, because a business that cannot answer calls loses customers quickly.

Can I keep my existing phone numbers?

Usually yes, through a process called number porting. It can take days to weeks depending on the carrier, so it should be planned before the cutover and not left to the last day. We manage the port and schedule the move so there is no gap in service.

Managed VoIP compared with a legacy phone system
TopicManaged VoIP with LMELegacy phone system
Adding or moving usersDone in software, quicklyOften needs a technician and new hardware
Working remotelyDesk phones or softphones from anywhereTied to the office
ManagementWe manage the network, phones, and supportYou manage the vendor and the hardware
Support24/7 support and user trainingSupport during business hours
MigrationInstallation and number porting handled for youDone by you or a vendor
Chicagoland VoIP services

World-class communication systems at an SMB-friendly price.

Phone system migrations

We help migrate or upgrade any phone system with minimal disruption to your team.

Ongoing support

Get help managing your VoIP phone systems day to day, backed by 24/7 support.

Modern communications

Soft phones, desktop phones, and the tools to modernize how your business communicates.

What's included

Delight your team and your clients.

  • Network & infrastructure management
  • Systems monitoring
  • Phone installation and migrations
  • Soft phones and desktop phones
  • User training
  • 24/7 support
Joe Engelking, CEO of LME Services
Joe Engelking
CEO, LME Services

I've used my experience across small and large IT companies to craft an IT experience that blends the stability of large IT with the personal service of SMB IT. We can diagnose and solve any problem — give us a call and see what our team can help you achieve.

What our clients say

Real businesses, real relationships.

“They deliver on a wide breadth of IT services and ensure everything works correctly. With the personal touch of a small team, LME communicates efficiently and is instantly responsive by email or phone.”

George Dades
George Dades
Accountant/Partner, James G. Dades & Co.

“I can’t say enough great things about LME Services. I’ve trusted them for years with my computer support needs. They are reliable, knowledgeable, and always willing to help.”

Patty Lovelady
Patty Lovelady
Google review
Frequently asked

Common questions about VoIP

Can LME migrate our existing phone system to VoIP?

Yes. We help migrate or upgrade any phone system, handling the transition so your team stays connected throughout.

Do you support both desktop and soft phones?

Yes, we set up and support both soft phones and traditional desktop phones, depending on what fits your team.

Is VoIP support included in ongoing plans?

Yes. Systems monitoring, user training, and 24/7 support are included as part of managing your VoIP phone systems.

Ready to modernize your phone system?

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