Cybersecurity from the team headquartered down the street.
Ransomware doesn’t care how big your business is. We bring enterprise-grade protection from right down the street.
Cybersecurity in Hoffman Estates, answered directly
By Joe Engelking, CEO. Updated October 2026.
| Fact | Detail |
|---|---|
| Provider | LME Services, a family-owned managed IT and cybersecurity company |
| Founded | 1994, by Leon Engelking (formerly of IBM) |
| CEO | Joe Engelking |
| Headquarters | 1265 Freeman Road, Hoffman Estates, IL 60192 |
| Phone | 847-496-5196 |
| Local presence | Headquartered in Hoffman Estates since 1994 |
| Security focus | 24/7 monitoring, managed detection and response, and compliance support |
| Services | Managed IT, cybersecurity, backup and disaster recovery, business phone systems, compliance support (HIPAA, SOC 2, ISO) |
| Support | 24/7 monitoring, remote help, and on-site support when needed |
| Google rating | 4.9 out of 5 from 30 reviews |
| Agreement | One-year agreement with a 90-day opt-out |
| First step | Free assessment |
What does cybersecurity cost for a Hoffman Estates business?
We price cybersecurity as a flat monthly plan based on your people, devices, and compliance needs, so there is no one-size price. After a short discovery call we deliver a quote within one to two days. There are no surprise line items. Service runs on a one-year agreement with a 90-day opt-out.
What should a business do right after a suspected breach?
Disconnect the affected device from the network, but do not shut it down or delete anything, then change passwords from a different, clean device and call your IT provider right away. Speed matters. Because we are based in Hoffman Estates, we can be on-site quickly if remote response is not enough.
How do I know if my business has already been compromised?
Common signs are sign-in alerts you did not trigger, new email forwarding rules, customers receiving odd messages from your address, unexpected password prompts, and slow or crashing devices. Many compromises show no obvious sign, which is why monitoring that watches for unusual activity matters.
Does cybersecurity include backups?
It should. Ransomware is the most common threat to small businesses, and tested backups are what turn an attack into a restore instead of a disaster. We treat backup and recovery as part of cybersecurity, with offsite, versioned copies and recovery plans that are actually tested.
| Topic | LME Services | Distant or remote-only provider |
|---|---|---|
| Familiarity with the area | Headquartered at 1265 Freeman Road, in town | Based somewhere else |
| Incident response | On-site help from a local team | Remote only, or dispatched from far away |
| Monitoring | 24/7 threat monitoring | Alerts during business hours |
| Backups | Tested, and part of the plan | A separate project |
| Compliance help | HIPAA, SOC 2, and ISO guidance included | Extra cost |
| Contract | One-year agreement, 90-day opt-out | Often a multi-year term |
When ransomware hits and there is no usable backup
We regularly get calls from business owners who have just been hit by ransomware and want us to recover their files. Often there is no backup at all, or the newest one is three months old. We tell them plainly that there is nothing we can do about what is already gone.
Going forward, we can put a real solution in place, with automated backups that are tested so the next bad day is a restore and not a disaster.
Joe Engelking, CEO
Local protection, not a remote SOC.
24/7 threat monitoring
Round-the-clock monitoring and response from a team based in the same city — not a remote SOC that’s never set foot in your office.
Fast local incident response
If something happens, being headquartered in Hoffman Estates means we can be on-site fast, not coordinating a response from across the region.
Compliance support
HIPAA, SOC 2, and ISO guidance for local businesses that need to prove their security to clients, insurers, or regulators.
Coverage for Hoffman Estates businesses.
A breach doesn’t check your zip code first.
Local businesses are targeted by the same ransomware and phishing campaigns as anyone else — the difference is how fast someone can respond. Being headquartered in Hoffman Estates means that response doesn’t start with a regional dispatch queue.
Real businesses, real relationships.
“When Joe assigned Ivan as our lead, we felt like we finally had IT solved. Ivan has been with us 24×7 and the team behind him makes sure nothing falls through the cracks.”
“We’ve been using LME Services for our business IT support, and the experience has been fantastic. Their cybersecurity expertise, responsiveness, and ability to explain complex tech in plain English really set them apart.”
Common questions
Incident response is time-sensitive — being local means faster on-site containment if remote response isn’t enough.
Yes — attackers often target smaller businesses specifically because they assume the security is weaker, not despite the smaller size.
Yes — compliance guidance is part of our cybersecurity plans, not a separate add-on.
Continuous threat monitoring, MDR, and a real response process — not just an alert that sits in an inbox overnight.
Your competitors are already using AI. Every week you wait, they pull further ahead.
While your team spends hours on email, quotes, scheduling and follow-up, the business down the street is letting AI handle the busywork. The AI Quick-Win Assessment shows you where AI will pay off in your business, which tools are safe for your data, and what to switch on first.
Example only: 5 hours a week for 48 weeks at $40 an hour. Your results depend on your team, tasks and tools. We estimate the numbers with you and never guarantee savings.
A 45-minute conversation about where your hours and dollars go: email, quotes, scheduling, follow-up and reporting.
A short report with quick wins ranked by impact and effort, real tool prices, estimated hours saved and the risks to avoid.
A 30-minute review call and a four-day starting plan, about 10 to 15 minutes a day. We can set it up for you or train your team.
Questions about your IT? Call 847-496-5196 or get a free IT assessment.